Coordinator, Logistic Execution

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Responsible for executing all logistics activity for a given perimeter so CHEP provides a constant and efficient supply of equipment to its customers (Retailers and Manufacturers) at the right time, in the right manner and at the cheapest cost to serve to deliver high customer satisfaction.

This person will be the primary operational contact for our transporters related to the execution of the orders.

All flows within the region

All plants and transporters within the region

All customers and products within the region.
- Daily Management of order processing
- On Time Performance to Customers and transport quality tracking and monitoring
- Supports Central in execution related incidents
- Logistics Support for CHEP & External Managed Service Customers
- Dedicated fleets management. Route Management
- Contact with local customers and third-party provider (Service Centres, D locations, PT Call Centre) to deliver CHEP orders
- Local level customer collaboration execution
- Process gatekeeping and analysis of issues to carry out improvements
- Key contact for daily issues impacting KPIs coordinating all actions to solve them.
- Key contact for stakeholders to solve daily issues.
- Short term planning to resolve urgencies
- On time arrival day and hour for all type of deliveries and collections, relocations, managed exchange and managed recovery orders
- Volume of customer Service Complaints and resolution delay
- Short term quick decisions to resolve day to day operational issues (e.g. urgent delivery to be arranged, transport failure to be resolved )
- Quick decisions to solve daily issues with Stakeholders.

**Experience**:

- Logistics execution expertise
- Supply Chain background an advantage
- Experience in an environment with urgent requests and comfortable to manage those urgencies.

Skills & Knowledge:

- Good numeracy
- Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.

SAP and Transport Management system desirable.

Languages:
French, English.

Preferred Education

Bachelors

Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.