Project Manager Team Lead

Hello
At Factorial we're looking for a Project Manager Team Lead to drive our onboarding strategy for big accounts and ensure the best experience for our customers.
Before digging into much details...
Factorial bets for potential and growth, so we currently evaluate all seniority levels; Junior, Mid & Senior, as we believe diversity and collaboration are the key for rocking the world
Your Mission, Should You Choose to Accept
As a Project Manager Team Lead, you’ll play a strategic leadership role in shaping the future of our onboarding process for large accounts. Your mission is to ensure our clients transition seamlessly from purchase to becoming engaged users, while building long-term, impactful relationships.
Project & Process Management
- Lead the full onboarding journey, from kick-off to successful delivery.
- Translate customer requirements into tailored solutions.
- Manage risks, blockers, and stakeholder expectations.
- Facilitate training and product adoption to maximize client value.
- Track performance, report outcomes, and drive continuous improvement.

Team Leadership
- Lead, mentor, and develop project managers or team members.
- Define goals, KPIs, and priorities for the team.
- Foster ownership, accountability, and a collaborative culture.
- Improve team project management skills and efficiency.

Growth & Strategic Impact
- Identify opportunities to scale and optimize onboarding processes.
- Contribute to the company’s customer success and retention strategy.
- Support team growth planning to ensure the right skills and capacity.
- Encourage innovation and adoption of best practices.

Stakeholder Management
- Act as the main point of contact for key clients during onboarding.
- Build strong relationships with Sales, Product, Engineering, Finance, and more.
- Communicate project status, risks, and outcomes clearly to leadership.
- Influence cross-functional priorities to deliver maximum value.

Your Profile
- 2+ years of experience in Project Management (SaaS, HR Software or similar).
- Previous experience leading or mentoring a team.
- Familiarity with HR processes, payroll, or employee management is a plus.
- Comfortable using SaaS platforms and project management tools (Jira, Asana, Trello, etc.).
- Fluent in English (other languages are a plus).
- Strong communication and problem-solving skills.
- Ability to manage multiple projects and stakeholders simultaneously.
- Client-oriented mindset with strong attention to detail.
- Certifications (PMP, Agile, Scrum Master, etc.) are a plus.

Perks of being part of our team
- High growth, multicultural and friendly environment
- Save expenses with Cobee and get your salary in advance with Payflow
- Healthy life with Gympass
- Alan as private health insurance
- Language classes with Yolk Academy
- Syra discounts, Nora & Apeteat lunch
- Flexible schedules ⏰, pet Friendly and no dress code

About us
Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, Factorial serves thousands of customers in over 60 countries all over the world. With a super diverse and multicultural team of +900 people spread between Barcelona, Brazil and Mexico, we keep growing at rocket speed.
Our Values
- We own it: We take responsibility for every project. We make decisions, not excuses.
- We learn and teach: We’re dedicated to learning something new every day and, above all, sharing it.
- We partner: Every decision is a team decision. We trust each other.
- We grow fast: We act fast and we learn fast. The worst mistake is not learning from them.

Is this you? Come rock the world with us
\#LI-AB1