Backoffice/kunderepræsentant for Tui I Spanien

hace 1 semana

Mallorca Illes Balears provincia, España JobSquad IVS A tiempo completo

Do you speak Danish and are you looking for a job in the South? Are you good at speaking to people and need to challenge yourself? Keep reading, this might be just the job for you

**About Palma de Mallorca**:
**Palma is a resort city and capital of the Spanish island of Mallorca (Majorca), in the western Mediterranean. The massive Santa María cathedral, a Gothic landmark begun in the 13th century, overlooks the Bay of Palma. The adjacent Almudaina is a Moorish-style Arab fortress converted to a royal residence. West of the city, hilltop Bellver Castle is a medieval fortress with a distinctive circular shape.**
**ABOUT THE JOB**:

- When guests contact us 24/7 from around the world on holiday - you will be the one to listen and respond.
- You could be answering questions - calling guests to sell our incredible Trips & Activities - providing simple friendly service - troubleshooting more complex problems or assisting our traditional guests with any technical support they may need.
- You will be able to monitor and celebrate success with regular performance updates for sales and service results and for how well you have ‘solved on the spot’.
- With each guest contact you have it will soon become clear - it really is you that can make a difference and help our guests to smile.
- If you love travel and all the things that our amazing holiday destinations can offer - you will probably be great at sharing that passion with our guests on holiday. Learn all about this opportunity and life in our central Palma contact centre throughout your recruitment experience.

**ABOUT YOU**:

- You are a true people person - confident communicating and/or selling to international guests.
- Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.
- Strong verbal & written English and Danish
- Able to work flexible shift patterns including rotating daytime and occasional night shifts.
- Finallyyou will be proud to represent our ‘TUI Smile’ at all times.

**ABOUT OUR OFFER**:

- Competitive salary + commission + additional payments for any night shifts and bank holidays.
- An option for a hybrid working policy between your home and office after a qualifying period
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
- Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- Access to the “TUI Club de Benefits” with multiple discounts on products and services in Spain.
- Winter work and multiple permanent career development opportunities available.

We look forward to hear from you

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