Agile Coach

**About Cigna**

Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.

We are going through an exciting period of expansion; at the center of our International division’s ambitious growth strategy, we are currently working towards a multi-year effort to implement a consistent digital strategy for the international markets.

**About the Job**

We are going through a massive, global Agile transformation and as a result, we are rapidly expanding our Agile teams across EMEA and are looking for an experienced Agile Coach with deep product management coaching experience to join the team. This role is critical to guiding and building the capabilities of our new Product Owners and Product Managers, ensuring they can maximize the value delivered by their teams. Additionally, this coach will play a key role in transitioning the organization from a project management-based approach to a product management-based approach, as part of the wider Lean-Agile Center of Excellence (LACE).

This is an excellent opportunity to join a team that is going from strength to strength, building and shaping our agile frameworks across our teams.

**Key Responsibilities**
- Provide hands-on coaching to new Product Owners and Product Managers, helping them to understand and excel in their.
- Facilitate the adoption of agile frameworks and methodologies to drive product management excellence.
- Assist with the development of product vision and strategy, ensuring alignment with business goals.
- Guide teams in defining and prioritizing product backlogs, ensuring continuous delivery of value.
- Foster a culture of continuous improvement through regular retrospectives and feedback loops.
- Facilitate workshops, training sessions, and coaching engagements to build agile capabilities.
- Encourage the use of metrics and data-driven decision-making to optimize product delivery.
- Promote a customer-centric mindset within product teams.
- Assist with economic decision-making and facilitate capability and feature estimation.
- Advocate for lean thinking and systems thinking in product management practices.
- Lead the transition from project management to product management across the enterprise.

**Required Skills & Experience**
- Extensive experience in Agile transition, particularly in product management coaching.
- Proven track record as an Agile Coach, Product Manager, Product Owner, or similar role.
- Strong understanding of agile frameworks (e.g., Scrum, Kanban, SAFe) and product management methodologies.
- Excellent communication skills with a customer service-oriented approach, and a focus on building relationships with people at all levels of the organization.
- Experience with Lean Portfolio Management procedures and ceremonies up to the Portfolio level.
- Demonstrated excellence in leadership ability to engage and motivate in a high-performance culture.
- Self-directed achiever who identifies opportunities to drive value and takes the lead.
- SAFe certification or equivalent agile certification preferred.
- Experience in leading organizational change from project management to product management.

**Why Should You Join Cigna?**

You will get the chance to work with a global, truly innovative, and flexible Technology division that is growing rapidly due to continued success and massive transformation.

We are constantly investing in, improving, and innovating our global technology stack. Right now, we are investing in Cloud, AI & ML, as well as working heavily with Agile and DevOps methodologies.

You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through both internal and external training, take secondment to other teams/projects, and much more.

FLEXIBILITY - We are a truly flexible business. We offer remote/home working as well as flexible start/finish times. We pride ourselves on being able to offer a true work/life balance for all of our employees.

**About Cigna Healthcare**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status