Accounting Analyst- Claims

In Nationale Nederlanden, the person is the one that makes the professional. Following the company’s strategy, we want to reinforce our structure within our main offices located in Alcobendas, with an hybrid, flexible, and conciliatory work environment.

On this occasion, we offer an indefinite vacancy of Accounting Specialist in the Claims & Underwriting area. We provide you with the following information:
What is the purpose/mission of the position?

Within the transformation and digitalization process of the company, the Claims department is seeking an Accounting Specialist for both Life and Non Life claims to:

- Control and analyze the external providers claim´s management.
- Control and analyze the internal claim´s management.
- Propose and implement processes improvements.

What are the tasks that you’ll perform?
- Create and provide reports to:

- Monitoring, control and analysis of provider´s SLAs.
- Monitoring suppliers KPIs: home assistance companies, external handling companies, insurance adjusters, service providers.
- Manage providers’ invoicing: payments and pricing audits, reserves, monthly closing, provider invoicing, fraud detection, etc.
- Control of payments and re-concilations.
- Budget monitoring.
- Ensure compliance with payment commitments with third parties.
- Follow-up on overpayments and underpayments.
- Internal claims management: processing speed, quality service.
- Share and discuss information with providers.
- Analyze dashboard results with the Head of Claims.
- Identify and improve internal processes of the department and external processes of providers.
- The position will also include:

- Prepare and collaborate with Accounting in monthly closing procedures.
- Active participation in the development of new products or modification in existing ones.
- Assist with the internal and external audit process of claims.
- Collaborate with Data team to create a unified data base for the development of dashboards.

What are we looking for?
- At least 3 years of experience in similar responsabilites
- Office 365. Advance knowledge of PowerBI. Power Automate knowledge will be valued
- Advanced knowledge of Home Claims and companies that provide related services: home assistance, repairers, experts,...
- Excellent communication with stakeholders
- Intermediate
- Advanced level of English (a test will be carried out)

What do we offer?

As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are:

- We work with a hybrid model.
- Starting financial aid so you can equip your work space at home
- Allowance and telework subventions
- Flexible working hours and 3 months of intensive working hours in summer so you can fully take advantage of your time
- We hire a life insurance and a pension plan for all our employees
- We establish objectives bonus as a performance reward
- You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.
- Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings
- We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.
- We care about your wellbeing. We have a Wellness Program available: psychologist, Gympass, leisure discounts
- We are digital and we love technology. Also, every team works under agile methodology.
- If we haven’t convinced you yet don’t take our word but the Top Employer. We are the 7th best company to work for in Spain

If you think that your profile can fit with us and you like who we are, do not hesitate to sign in to our offers. We are waiting for you
- In _
- Nationale-Nederlanden_
- we are committed with diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment._