Area Operations Manager

**Introduction**

We're Getir, the pioneers of ultra-fast grocery delivery, that delivers in minutes and works for everyone. Getir started 7 years ago and is now present across Turkey, UK, Netherlands, Germany, Spain, Portugal, Italy and France and the USA We plan to rock the streets and doorsteps of many more cities across the world. We're backed by international investors, including US investors Sequoia and Tiger, having raised a total of $938M this year alone.

**Description**

We are looking for an experienced Area Operations Manager to organise and oversee the operations of our stores in Madrid. You will assume responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained. Effective area managers are skilled in managing diverse operations from a distance. They have a strategic mindset and are excellent leaders. Excellent abilities in financial and operations planning are also essential for the role. The goal is to ensure our stores will meet and exceed expectations of business development and efficiency.
**What you’ll do**:

- Manage the day-to-day of running dark shops in the pre-allocated area; meeting health & safety standards, managing stock deliveries, site cleanliness, and more.
- Ensure all store and company sales targets, operational goals, policies and procedures are met and maintained.
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns.
- Manage your team effectively and ensure optimum cover during peak trading periods.
- Outwardly demonstrating the values and visions of the business and inspiring the teams to do the same.
- Ongoing monitoring of customer service standards and cleanliness to continually “wow” customers & employees.
- Protect the Getir brand and ensure all team members meet personal presentation standards.
- Improve site efficiency and reduce site operational costs, but without ever undermining safety.
- Work closely with Operations Leaders to improve the overall site performance. Exceed expected targets if possible.
- Be inclusive and emphatic. These are integral to this role, as such these values must run through you.

**Requirements**:
**Ideally, you’ll have**:

- Minimum of three years’ experience in macro-managing a retail shop, hospitality outlet or startup operations. Multi-site experience is a must.
- Great analytical thinker, working to fulfil KPI’s, with the proven ability to drive sales.
- A can-do, will-do attitude.
- Getir is a weekend and late-night company in the retail industry. It is essential for you to work shifts, including weeknights and weekends.
- You will be an inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction.
- Excellent communication skills in English and any of the languages of our markets, that will allow you to embed and drive the Getir DNA in the team, along with ensuring all back of the house and operational procedures are adhered to.
- Excel Advanced - numerical driven

**Benefits**
**What’s in it for you?**
- A once-in-a-career opportunity to work with one of the fastest growing mobile-commerce businesses in the world
- Career development opportunities and we really mean it when we say this. Upward and sideways mobility are some of our favourite terms
- A competitive compensation package
- Hybrid working with the chance to work from our beautiful office
- 23 days paid vacations per year
- Free Urban Sports membership
- Regular team building and social events
- Many more benefits coming soon