Privacy Operations Analyst

**About Us**

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

We've revolutionized the business travel market by offering an unrivaled selection of travel options, a powerful booking and management platform, and 24/7 customer support. It's why we've become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a 'unicorn' and in 2024 we raised** $104 million** in additional investment, with a total valuation of $1.4 billion.

We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the**fastest-growing apps and tech companies**,** and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

**What's the role?**

As a **Privacy Operations Analyst** at TravelPerk, you will be instrumental in building, simplifying, and scaling our privacy program while driving our privacy operations strategy. You'll streamline the complexities of privacy, AI, cybersecurity, and data governance regulation into practical, actionable guidelines that ensure effective risk management and continuous improvement of our privacy program. You will leverage cutting-edge technology to create user-friendly automated workflows that drive innovation and maintain product development velocity, all while ensuring the protection of personal data and regulatory compliance.

Additionally, you will have the opportunity to help shape and develop a world class privacy function. You will report to the Legal Manager, Privacy and also collaborate closely with the Privacy Counsel & DPO.

**What will you be doing?**
- Assist in the development and execution of policies, procedures, and controls to ensure compliance with GDPR, CCPA, EU AI Act, and other relevant regulations.
- Review and update the ROPA to reflect evolving requirements and data processing activities.
- Work with Data, Engineering, and Security teams to implement privacy governance protocols, acquire governance tools, and integrate privacy-enhancing technologies (PET).
- Track and report privacy metrics, trends, and risks. Develop and implement training, communication strategies, and resources like TravelPerk's Trust Center to share privacy knowledge and strengthen the privacy culture within and outside the organization.

**What capabilities will help you succeed?**

You'll have a solid background in privacy, data protection, and risk management, combined with a passion for developing innovative solutions to implement privacy requirements effectively in a fast-paced, technology-driven organisation.

**Value**

Attribute

**Seven Star Service**

Proactivity

You anticipate customer needs, and you come up with ways to accelerate business growth. You always, always, always move at speed, and with the needs of our client and our customers as your first priority. You can sustain delivery in a hyper-speed working environment while maintaining your own satisfaction and wellbeing.

Accountability

You act as an owner. You take an active role in project reviews. You propose ways in which TravelPerk as a whole can be more effective in the future without apportioning blame.

Innovation

You do things differently. You love innovation in problem-solving and process delivery. You think in the future.

**We are a team**

Collaboration

You encourage innovation within team work, and you like to challenge the status quo amongst your working group. You work to understand the needs and expectations of progressive in-house teams' customers.

Honesty

You share your failures with your team. You do this to humanise failure, and to coach and increase awareness. You communicate transparently - up, down and across - and form relationships that emphasise being direct with people in your workplace.

Communication

You enter conversations with a flexible and open mind. You're open to listening to and understanding other people's point of view, rather than simply getting your message across.

**Impact over Effort**

Prioritisation

You regularly review your workload/ manage up in order to concentrate your efforts on the most impactful matters for TravelPerk and TravelPerk mission and vision; you're realistic and don't over promise.

Organisation

You focus on the big wins. You own your workflow.

Creativity

You don't stop communicating great ideas - you prize ambition over ease of implementation. In seemingly intractable situations, you are able to find resolution pathways.

**Be a good person**

Continual Growth

You are ambitious to level up yourself, and to hold the people around you accountable. You're constantly seeking new opportunities - you don't just wait for things to happen.

Curiosity

Your curiosity drives you to