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SAP OTC Consultant
hace 3 semanas
Our client is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, the company is a family-owned company with a long-term commitment to our brands and stakeholders.
**_The Opportunity _**
We are looking for a **SAP OTC Consultan **t to join an Information and Technology team.
**_What you´ll get to do _**
**Manage internal client relationship:
- IT Order To Cash will usually be an experienced worker with technical expertise coupled with technical an understanding of business and management principles.
- Keep in touch with internal clients (OTC departments and FI as well) as to provide support and promote ideas for the improvement of the internal processes.
Project collaboration:
- Lead OTC projects regarding Customer Service processes.
- Ensure OTC integrations between DTC& Retail processes with their own planforms and SAP.
- Manage incidents / changes in Service Now:
- Control of all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
- Participate in Service Desk changes in the own area to control priority aging and quality of them.
**_We´d love to meet you if you have _**
**Experience:
Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules:
- Order Management.
- Credit Management.
- Order Fulfilment.
- Order Shipping.
- Customer Invoicing.
- Accounts Receivable.
- Payment Collections.
- Reporting and Data Management.
**Education**:
- Degree in Computer Science, Engineering or similar
**Languages**:
- Excellent level of English. Spanish is an asset.
**Competencies**:
- Desire to work in an Information Systems environment.
- Excellent communication (written and oral) and interpersonal skills.
- Excellent leadership and management skills.
**Specific Knowledge required**:
- Good Knowledge in SAP MM/SD/LE, from both functional and technical points of view. Considering SAP FI a plus.
- ABAP it’s a must and SAP PO basic knowledge would be a plus.
