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Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions. This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.
Come and join us to create the future together
As a Digital Product Manager, you will play a key role in shaping the digital customer experience for Vodafone Business, focusing on the in-life journey of customers purchasing Beyond Connectivity products. You will lead the evolution of the Service Console, driving its integration across local market digital channels and expanding its capabilities to support SME, Enterprise, and MNC segments.
This role sits at the intersection of technology, digital experience, and business strategy, ensuring that our platforms and capabilities align with the broader Vodafone Business Growth Agenda. You will work closely with cross-functional teams, including Local Markets, Digital First, UX Design, and Product Managers, to deliver seamless digital experiences and drive transformation globally.
Key Responsibilities
- Lead the Service Console evolution from MVP to a fully integrated experience within Vodafone’s Product Hubs.
- Oversee the implementation and integration of the Service Console into all relevant Local Market Digital Channels.
- Define and manage the product roadmap, balancing customer, market, and product-specific requirements to maximize ROI.
- Develop and enhance common design and integration standards under the COSMOS framework to improve customer experience and reduce deployment time.
- Leverage analytics and customer insights to continuously refine and optimize the platform.
- Build and manage key stakeholder relationships across Group, Local Markets, and Technology teams to ensure seamless execution and alignment with strategic priorities.
What you bring:
- Digital Product Management experience.
- Experience with Digital tools, digital capabilities and Web front end design principles
- Customer and User Experience Design experience
- Confident and influential communication skills with the ability to effectively present to individuals and groups at all levels, and into various countries.
- Advanced English level.
Why Vodafone?
At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.
Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
**Benefits**:
- We offer hybrid (2 days in the office).
- Competitive salary.
- Intensive Summer Schedule.
- Intensive schedule every Friday.
- Health Insurance.
- Life insurance.
- 25 days holiday + December 24th and 31st.
- Restaurant tickets.
- Online training.
LiHybrid
REF: 258629
