Engineering Manager

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

**Job Description**:
Responsible for the overall technical leadership in a product team / department, devising the strategy for growth and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. As such this role’s aim is to ensure we deliver software of good quality, maintainable, delivered on time and following all the processes involved in the software creation and delivery (SDLC, invoicing, performance management, etc.).

This role doesn’t work alone, but in coordination with other managers (product management, support, CEM, sales, other product teams,) to ensure an efficient usage of the technical resources, our adherence to standards (quality, maintainability, supportability, adequate TCO of the solutions ).

Supervises staff on the following roles:

- Developers
- Manual Testers
- Automated Testing
- DevOps
- Team Leads (Development, DevOps, Testing)
- Other technical and non-technical roles to be agreed depending on the team / department

**Main Responsibilities**:

- Technical Leadership
- Expertise in Microsoft.Net, C#, GIT, JavaScript and SQL Server
- Demonstrated ability to articulate requirements, design, development, integration, test plans, migration/cutover plans and ongoing documentation of processes and change modifications.
- Leads strategic organizational decisions and plans. Consistently works at a strategic level, influencing decisions to achieve organizational alignment on major goals.
- Actively seeks to create or redefine roadmaps with product / business counterparts.
- Takes ownership of decisions made in the engineering team by helping members make clear decisions in alignment with organizational goals, backing decisions made, and taking responsibility for their success.
- Identifies dependencies across the organization and works with individual teams to resolve them before they become an issue.
- Works across the organization to foster a culture of risk handling, priority setting and urgency in alignment with organizational strategy.
- Helps balance speed and quality to manage technical debt, in coordination with product and business stakeholders.
- Implement and drive a continuous improvement culture, identifying where improvements can be made via automation, in work processes and tools.
- Team efficiency
- Fosters a culture of delivering praise and constructive feedback across the team.
- Make use of data to drive decisions in improving team efficiency. Approaches include skill development, organizational standards, processes, automation, and tools.
- Accountable for the objective setting & performance reviews for the technical team, including:

- Compensation adjustments (bonus, raises, etc)
- Promotions and Performance improvement plans
- 1-on-1’s with your direct reports & skip level 1-on-1’s with certain reports of your reports
- Career development of the team
- Develops strategies to promote team leaders and members adherence to company regulations and performance goals
- Responsible for maintaining headcount and expenditure within the agreed department levels.
- Makes sure the members of the team have all the equipment needed to perform their duties efficiently.
- Communication
- Connect employees to the company
- Voice of the team, and as such needs to communicate:

- Up - Communicating status of your team up to Product Heads
- Across - Communicating with peers and other functional groups across the organization
- Down - Communicating news, decision making to your team.
- Any other duties commensurate to the grade of the role.

**Qualifications**:
**Knowledge and Experience Required**:

- Bachelor’s degree preferred in Computer Science or Information Systems and proven technical background, excellent technical, management, problem-solving skills.
- Ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Ability to deliver simple and elegant software solutions, digital content centric products, utilizing Agile development processes. Ability to lead teams of software developers and analysts, internal customers, infrastructure and operations teams and vendors to drive results.
- Experience in cloud-based environment is desired. AWS experience or familiarity is a big plus.
- Experience in Budgeting and Forecasting a big plus.
- Systems architecture and development experience is required.
- Excellent written and verbal communication skills.
- Ability to communicate effectively to audiences at all levels. Ability to exercise executive-friendly communication skills.

**We value the following on an Engineering Manager**:

- Trust-based relationship with the team
- Curious - Asks good questions, observes, takes notes of wha