Part-time Program Assistant

Through international academic experiences, the University of California Education Abroad Program (UCEAP) inspires students to explore and transform their lives, UC, and the world.

Since 1962, UCEAP has supported this mission, serving some 100,000 students across all 10 UC campuses and over 32,000 international exchange students. Sustained by strong academic excellence, spirited faculty collaboration and an interrelated support system, UCEAP produces future global citizens and thought leaders.

With the main office at Carlos III University of Madrid, Getafe campus, and a branch office located at Complutense University of Madrid, Moncloa campus, the UCEAP Madrid Study Center provides academic and student welfare support to more than 500 University of California students per year participating in academic exchange programs in Madrid.

**Position**:
**Gross Monthly Salary (x14) **:EUR 650-821.50

**Employment Type**:Part-time.50 FTE

See Attached

The Program Assistant serves as the first point of contact to UC exchange students served by the Madrid Study Center, providing information to students on program requirements, course offerings, basic orientation, and other student welfare issues related to their stay abroad. Performs general administrative services, assists in the planning and implementation of student events, and maintains office academic records. Considerable organizational skills and ability to work well with people is essential. This position assists and advises U.S. undergraduate students and requires a high degree of fluency in written and conversational English. It is expected the individual in this role will participate in an emergency response on-call rotation.

**Requirements**:
**Knowledge and Skills **(typically required of the position)
- Language: fluency in speaking/writing English and Spanish. High level of fluency in written and conversational English since the position involves substantial contact with U.S. undergraduate students.
- Excellent interpersonal skills. Multicultural competencies; ability to develop a positive rapport and work with diverse populations
- Personable, enthusiastic, and interested in international exchange programs.
- Proven customer service skills.
- Demonstrated initiative and proactive approach working both independently and as part of a team.
- Experience in office environment and basic administrative functions.
- Awareness of critical academic/administrative deadlines and a broad knowledge of university/campus environment.
- Basic knowledge of American and Spanish higher education environments.
- Skill in prioritizing numerous tasks to maintain organization and efficiency in completing work accurately and in a timely manner.
- Ability to maintain confidentiality and security of privileged information.
- Experience with typical office computing and electronic equipment and proficiency with MS Office 365 or similar operating system.
- Ability to work occasional evenings and weekends.

**Desirable**:

- One year of administrative/student affairs experience in a higher education setting.
- Experience planning events such as student orientations.
- Experience studying or living abroad.

**Education and Training**
- Bachelor’s degree in related area and/or equivalent experience/training.

**Other information**:
**Special Conditions**
- Must be legally authorized to work in Spain.
- Must be willing and available to participate in an on-call rotation to respond to student emergencies after hours and on weekends during program terms.
- Satisfactory completion of a background check is required.

Equal Opportunity/Affirmative Action Statement

UCEAP is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.