Engineering Operations Technician

hace 4 días

Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo

Engineering degree or Electro-Mechanical Certificate of Higher Education (Ciclo Formativo de Grado Superior)”
- Experience as an electrician subsequent to obtaining qualification or experience working at an electrical discipline.
- Demonstrate key electrical competencies and theory.
- Competent in use of basic IT programs such as MS Word/Excel or similar.
- Working knowledge of generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls.

Key job responsibilities
- Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.
- Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
- Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary
- Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
- Be capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered.

A day in the life
- Ability to solve problems through root-cause elimination, stepping back to understand the broader context.
- Aptitude for trouble-shooting and problem-solving complex issue
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- Ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
- Demonstrate good judgment and instincts in decision making.
- Prioritize appropriately in a complex, fast-paced environment.
- Willingness to take ownership for technical issues brought by the customer base.

Zaragoza, ESP
- Familiar with the use of SCADAs, BMS, Power Management Systems.
- Working knowledge of backup generator systems.

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