Agente Atención Al Cliente

hace 1 semana


Alicante, España Asseco South Eastern Europe A tiempo completo

The group Asseco SEE is the largest operator in South-Eastern Europe in terms of revenue derived from sales of its software and services. We came into being as a result of the integration of the experience, knowledge and solutions of major segment leading IT companies operating in the region. Since the beginning, our company's subsidiaries focused on developing their own solutions in their market segments. Our mission is to build a trustworthy and profitable global IT company providing our customers with high quality software and services.

**We are hiring**

***Agente Atención al cliente - 40h/s**

**Location**: vda Doctor Jiménez Díaz, 19, Planta 1º - Box I (Edificio Corfú), 03005 Alicante

**About your role**

**Somos Necomplus, únete al equipo**

Estamos ampliando nuestro departamento de IM y para ello, buscamos a un/a Agente de atención al cliente. ¿Quieres formar parte de este entorno excitante, de ritmo acelerado, donde tus posibilidades de hacer una carrera son infinitas? Te explicamos...

¿Cuáles van a ser tus funciones?
- Atención mediante canales digitales a clientes (telefono/whatsApp) con incidencia/consultas sobre TPVs
- Gestiones de BackOffice relacionadas con el mantenimiento de TPV's

¿Qué te ofrecemos?
- Incorporarte a una empresa sólida y en crecimiento.
- Contrato indefinido
- La formación se llevará a cabo en horario de 10 a 18 h en turno partido de L-D. Posteriormente se adaptarán horarios rotativos de lunes a domingo. Servicio 24*7 (L-D de 08:00 a 13:59 h)
- Una gran oportunidad de trabajar con un excelente equipo de personas.
- Trabajar en un entorno en el que tu voz se escuche.

**Pensamos en perfiles con**:

- Experiência mínima 1 año en contact center
- Valorable experiência en medios de pago físicos
- Conocimientos demostrables de herramientas informáticas (correo electrónico /Office, herramientas de ticketing..)
- Excelentes habilidades comunicativas avanzadas.
- Excelente atención al detalle
- Valorable conocimiento de inglés

**About you**

**Pensamos en perfiles con**:

- Experiência mínima 1 año en contact center
- Valorable experiência en medios de pago físicos
- Conocimientos demostrables de herramientas informáticas (correo electrónico /Office, herramientas de ticketing..)
- Excelentes habilidades comunicativas avanzadas.
- Excelente atención al detalle
- Valorable conocimiento de inglés



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