Client Services Manager
hace 2 semanas
We're looking for **Client Services Manager** to join our client's team in the beautiful city of **Madrid**
**What you'll do**:
Reporting to the Regional Manager based in Lisbon, you will manage and support a team of 20 employees. You will be responsible for the management of your activity and the development of your team.
You manage and supervise the activity:
- You consolidate and validate KPI of site activities ;
- You contribute to differents projects (bring expertise and identify key people to involve),
- You decide and manage actions plan to improve KPI,.
**What's the offer**:
- Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quaterly profit-sharing bonus, lunch allowance, transportation allowance and medical teleconsultation.
- Competitive salary package
- Real possibilities of growth within the company.
**What we're looking for**:
- You have a previous successful experience in management, improving customer journey, client service or similar job roles. A degree in insurance or management will be a plus... but your personality interests us just as much.
- You are able to follow up a budget (KPI’s) and differents projects in a fast paced environment and you use initiative. You are able to define a strategic vision and develop managers profiles. You are methodical and demonstrate rigor, organization and reactivity on a daily basis. You are able to federate.
- You must be bilingual in **Spanish/English** in order to carry out your missions. An another language is a plus.
- You must be authorized to work in Spain with either EU Citizenship or Residence card
Pay: 40,000.00€ - 45,000.00€ per year
Ability to commute/relocate:
- Madrid, Madrid provincia: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Spanish C2 + English C1 (required)
-
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