Danish Speaking Customer Care Team Leader for Nets

hace 1 semana

Malaga, España Transcom A tiempo completo

Are you motivated by leading a team and coaching them in order to provide the best customer experience? Then we have the perfect vacancy for you in the beautiful city of Málaga

Become a Team Leader for the electronic payment solutions company - NETS and develop your career within Transcom
Transcom is a global customer experience specialist, providing excellence in customer care, sales, technical support, and credit management services through our extensive network of specialists and well-established relations with famous brands.

**Join our Transcom Family as a** Danish-speaking team leader**

As a Team Leader, your responsibility will include product knowledge, profitability, quality, productivity, efficiency, and motivating and coaching your team. You will focus on effectively supporting each employee individually, which means competence development and responsibility of each person, and making sure everyone meets our overall goals and feels great at the workplace.

The tasks also include leading operations, quality assurance, reporting, and following up on measurable production results. You will report directly to your Business Manager.

**What's in it for YOU**
- An ambitious and stable employer with long-term goals.
- Competitive salary
- International, inclusive workplace, employee-related company
- Paid training and guidance in working with a reputable and strong brand.
- Employment rate: full-time position
- Working hours: Monday-Friday 08:00-18:00
- Safe and easy relocation to Spain - Malaga (1-month accommodation, covered flight cost)

**What we are looking for**:
A Team Leader who will work with our partner, who is a well-known electronic payment solution company - Nets. As a person, you are outgoing and driven, and you have the ability to lead and motivate your team and colleagues. You can maintain focus, and be able to prioritize and structure your tasks. Further, you have a high level of commitment, and a strong will to achieve results within the team by taking responsibility. You have a solution-oriented perspective with an innovative mind. In your daily work, you are flexible and enjoy working in a team.
- Competence requirements:_
- You speak and write fluently in Danish
- Fluent in English both written and spoken
- Good technical understanding in general
- Experience in a managerial role and enjoying taking responsibility
- Have high personal energy

**What Life at Transcom is like**

We have 30,000 customer experience specialists, across 26 countries, delivering services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our employees.
Join Transcom and develop yourself together with us
- Country- Spain- Location- Malaga

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