First Party Collector

Descripción de puesto

First Party Collector

As a first party collector, you will provide a broad range of financial related support in collecting monies owed to PPG. This position will be hybrid, with 3 days working in the office and 2 days working remote. The position supports USCA and Canada and the time slot will be from 14:00 to 23:00h from Monday to Friday

**Key Responsibilities**
- Review open accounts for collection efforts
- Conduct and manage collection calls to collect Accounts Receivables
- Outbound notation and call goals to be met monthly
- Process payments
- Develop relationships with customers
- Maintain and manage accurate collection files
- Provide timely follow-up on payment arrangements utilizing the treatment schedule

**Qualifications**
- Previous experience in a credit or collections role, preferred.
- Solid understanding of ERP like SAP or Oracle and various other credit software.
- Effective business writing and professional communication
- Proven effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base
- Strong communication, problem solving and analytical skills
- Detail oriented
- Bachelor’s Degree in Finance, Accounting, or Business oriented field of study and Accounts Receivable knowledge/experience is a plus

**Requirements**:

- Native English Speaking

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

**PPG Way: (Click here to learn more about the PPG Way)**

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.

Benefits will be discussed with you by your recruiter during the hiring process.