Fraud Analyst

**Our mission**? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.
- Join us as a **Fraud Analyst** to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's **Spanish market** customers from scams and fraudulent activities.

‍‍ **As a Fraud Analyst at Qonto, you will**
- Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
- Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
- Investigate potential fraud cases and implement preventive measures across financing and payment products
- Collaborate with Risk and Security teams to enhance fraud detection capabilities and align strategies
- Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency

**What you can expect**
- A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development
- A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud
- Opportunity to contribute to the development of fraud detection processes and tools
- Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends
- A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability

**About your future manager**

Anamaria, our Lead AML/CFT for France & Spain, will be the one to help you succeed.

**Her path**:Anamaria is today a leader in fraud prevention. She has been in Qonto since 2019 and was able to grow from a Customer Success role to a Fraud Team Lead role. She combines hands-on expertise with excellent people skills, and her multilingual background (French, Spanish, English, Italian, and Romanian) helps her connect easily within our diverse and international team.

**What can she bring to you?**: She values open communication and encourages team members to share ideas for process improvements. She's always available to support her team members' growth based on their individual needs.

**About You**
- Experience: You have **at least some experience (ideally 6-12 months)** in fraud detection, AML, or a similar field involving alert processing and investigation
- Languages**:You are bilingual in Spanish and French**, as you'll be primarily handling the Spanish market
- Analytical mindset: You have strong analytical and creative thinking skills to detect patterns and solve complex fraud cases
- Communication skills: You can communicate effectively with customers and counterparties when gathering information about potential fraud cases
- Learning mindset: You're open to feedback and motivated to continuously improve your skills and knowledge

**This is a full-time position based in Barcelona (office presence required some days per week, no full remote possible).**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could