Sre Engineer

hace 7 días

Valencia, España RingCentral A tiempo completo

Position Overview

As a Site Reliability Engineer for RingCentral Events, you're not just an infrastructure owner - you're a crucial part of our mission to deliver flawless, high-scale experiences for global audiences. Your role is central to our ability to deliver a reliable and performant platform. You will be a key contributor to our software delivery flow, ensuring that changes move from development to production with speed, safety, and consistency. Additionally, you will proactively eliminate observability gaps and build a self-healing infrastructure to ensure our system performs under pressure.

Responsibilities:
- Manage cloud infrastructure on AWS and EKS, leveraging IaC and GitOps to ensure scalability- Participate in service capacity planning, software performance analysis, and system tuning- Design, consult, re-platform, and re-factor the observability of current cloud infrastructure- Participate in release management, working closely with engineering teams to bring GitOps principles to our release process and manage CI/CD pipelines using GitLab CI- Take part in 24/7 on-call responsibilities (~2 days/month based on rotation schedule) to ensure continuous availability and quick response to issues in production- Conduct blameless post-mortems to learn from incidents and prevent future ones- Develop and test disaster recovery plans and runbooks to ensure business continuity- Implement security best practices and controls within the infrastructure to meet compliance standards and prepare for audits

Requirements:
- Familiarity with cloud-native services and architectures, experience with cloud providers - our infrastructure is built on AWS- Experience in running mission critical services at scale without disruption- Hands-on experience with Kubernetes and infrastructure as code (IaC) using Terraform, focusing on scalability and efficient infrastructure management- Proficiency in designing and maintaining CI/CD pipelines, with a preference for GitLab CI- Experience with monitoring, APM, logging, and analytics tools- Strong problem-solving skills with the ability to analyze and debug complex distributed systems, tracing requests and data flows from the kernel to the web to identify root causes- Ability to spot, address, and optimize performance bottlenecks- Proactive approach, favoring iterative action over waiting for things to happen or to be perfect- Familiarity with incident, problem and change management processes and best practices

Nice to have:
- A reliability-oriented mindset with a focus on designing and building resilient architectures- Previous SRE experience or knowledge, giving you a heightened awareness of what data to collect, how to display it, and how users can benefit from it- Knowledge of scripting languages such as Python or Go- Familiarity with GitOps principles and tools like ArgoCD- Knowledge of caching mechanisms, such as Redis- Experience with messaging queues like MSK Kafka, SQS or RabbitMQ- Familiarity with database management systems like AWS Aurora and PostgreSQL

We offer:
- Well-coordinated professional team- Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth- Additional Health and Life Insurance Package- Employee Assistance Program- 25 vacation days- ReBenefit Platform Account.- This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

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