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Training Engineer
hace 3 semanas
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange
**(NYSE**: WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).
In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
Get in charge with Wallbox
The mission of the Educational Services department is to empower individuals with the knowledge and skills necessary to maximize the benefits of our cutting-edge EV charging solutions.
We achieve this by developing and delivering comprehensive educational programs and initiatives tailored to both internal teams and external stakeholders. These programs cover essential aspects including installation, operation, maintenance, and troubleshooting of our EV charging solutions.
Our goal is to enhance the professionalism of employees and partners, ultimately contributing to the overall success of the business. Through fostering collaboration, leveraging industry expertise, and employing innovative training methodologies, we ensure that our customers and partners are fully equipped to deploy and utilize our solutions effectively, thereby driving sustainability, efficiency, and customer satisfaction.
**The role**:
As a Training Engineer, you will be a crucial member of our dynamic team, ensuring the efficient delivery of educational programs and initiatives aimed at optimizing the advantages of our EV charging solutions, with special focus on DC Fast Charging and Business’ solutions.
Reporting to the Educational Services Manager, you will be tasked with designing, developing, and implementing training materials and curriculum, as well as conducting engaging and effective training sessions to impart comprehensive knowledge and skills to internal and external stakeholders.
We are in search of an enthusiastic and dedicated individual who is passionate about fostering a culture of continuous learning and improvement. Overall, the Training Specialist plays a pivotal role in driving the professional development of employees and partners, thereby contributing to the successful deployment and utilisation of our EV charging solutions and the attainment of organizational objectives.
**Key responsibilities include**:
- Needs assessment: Identifying the training needs of employees, partners and customers through surveys, feedback, and assessments, determining the specific skills and knowledge gaps and identifying areas for improvement.
- Training programs implementation and delivery: Conducting engaging and effective training sessions, workshops, and seminars for employees, partners, and customers, ensuring quality and consistency. The training sessions may be to individuals or groups.Training implementation and delivery also includes coordinating logistics, scheduling training sessions, and ensuring the availability of necessary resources.
- Knowledge base Management: Contributing to the development and maintenance of a robust knowledge base repository accessible to all business teams. This involves ensuring that training materials are accurate, up-to-date, and readily available in our Learning Management System to support ongoing learning and development initiatives.
- Professional development: Maintain up-to-date knowledge of EV charging technology, industry standards, regulations, and best practices to ensure the accuracy and relevance of training materials and sessions.
- Continuous Improvement: Monitoring and evaluating the effectiveness of training programs through feedback mechanisms and performance metrics. The Training Specialist is responsible for identifying opportunities for improvement and implementing enhancements to training content and delivery methods.
**Requirements**:
- Languages: Full fluency in English and French is mandatory. An additional language such as Spanish or Italian is an advantage.
- Degree in a relevant technical field
- Outstanding communication and presentation skills
- Detail oriented, organised, and efficient in their ability to multitask
- Demonstrated adaptability and strong commitment to continuous learning.
- Team-oriented mindset and eagerness to take initiative, contributing positively to problem-solving efforts.
- Strong customer-centric mindset with a passion for delivering exceptional customer experiences
- Strategic thinking and problem-solving skills, with the ability to analyse data, identify opportunities for improvement, and implement innovative solutions
- Willingness to trave
