Host/hostess

**Company Description**
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary

What you’ll do...

We are looking for a Host/Hostess to join the opening team at SLS Barcelona. Under the Guidance of the Outlet Manager you’ll be responsible for creating a perfect first impression on all guests entering the restaurant/bar, while strategizing the flow of clients, securing large parties and events and ensuring guest have a flawless experience:

- Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.
- Host large parties when scheduled.
- Ensure ambiance is appropriate, including music, temperature, lighting.
- Maintain a clean and organized reception area.
- Approach guest and collect information needed to assist with seat and bar arrangements.
- Constantly provide guests with accurate information about property as well as entertainment offered.

What we are looking for...
- Degree with emphasis in Hospitality/Restaurant management.
- +2 years of experience in hospitality within hotels/bars with high volume of food & beverage in a similar administrative role.
- Knowledge of hotel food & beverage operations.
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests and colleagues alike. You make a positive impact.
- You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.

**Qualifications**
What's in it for you...
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.

**Additional Information**
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint
- venture with Accor, formed in 2021.