Professional Services Associate

**About Arbolus**

Arbolus is changing the way businesses learn and retain knowledge. We believe expertise is worth sharing as we set out to help those with expertise in various areas share their knowledge easily with businesses. Based in London, we are a venture-backed scale-up working with global consulting firms, leading privacy equity firms, and Fortune 500 companies. We currently have offices in Barcelona, New York, and Gurgaon (India).

Today, Arbolus helps business leaders, investors and consultants answer their most challenging questions by building a network of relevant experts, providing a platform through which you can engage and manage the insights generated in expert engagements.

**About the role**

The Professional Services team is right at the core of Arbolus, and is responsible for providing best-in-class service to our clients around the world.

As an Associate in the Professional Services team, you will research a wide variety of topics and sectors and you will recruit and establish connections with thought leaders around the world.

In this role, you will start gaining exposure and establishing relationships with Arbolus clients, helping them make well-informed business decisions by connecting with Arbolus experts.

Our Associates work closely with their Managers, Project Lead and colleagues from the Client Development department.

**Key responsibilities you will be in charge of**
- Build and develop relationships with Arbolus clients through project execution, phone/in-person client meetings, and overall account management.
- Provide day-to-day support on client projects.
- Balance multiple, concurrent, time-sensitive research requests.
- Responsible for sourcing and recruiting leading experts based on client needs, utilising online research and networking.
- Onboarding new experts to the Arbolus platform.
- Develop relationships with thought leaders and experts across a variety of industries.
- Close collaboration with Senior Associates and Project Leads across international teams.

This role directly reports to the Delivery Manager and is based in our Barcelona office working in Central European Time hours.

**About you**
We are looking for curious and ambitious people who are eager to learn to achieve success and contribute to Arbolus’ business growth.

**Requirements to succeed in this role**:

- Strong academic background
- 1-2 years of experience
- A proven entrepreneurial/commercial drive
- Experience/Confidence in cold outreach and outbound calls
- Excellent written and verbal communication skills
- Excellent time management and organizational skills
- Desire to work in a sourcing/lead generation type of role and ability to work in a fast-paced, results-oriented environment
- The ability to speak with stakeholders at all professional levels
- Native level of English; any other European language is a plus

**Nice to have**:

- Previous experience in a start-up or fast-paced environment
- Familiar with the expert-networking industry
- Intellectual curiosity and desire to learn

**What you will love about us**:
At Arbolus we want everyone to feel welcomed and motivated. We make sure our employees are rewarded and equally recognized for their hard work.

**Compensation and benefits**:

- Uncapped bonus on top of your base salary
- 25 days of paid time off per year + all local bank holidays. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax.
- Share option plan
- Options to be flexible with local bank holidays
- Relocation package to help you with your move to Barcelona
- Private health insurance. We offer a multitude of plans to accommodate various individuals and their diverse needs.
- Flexible remuneration for meals and transport
- Language courses to extend our knowledge (English, Spanish, and Catalan)
- Top-notch equipment to make our work efficient and smooth (MacBook Air, Jabra 75 headphones set,...)
- Office First organization
- International exposure and strong office culture
- Regular social activities are managed by our local Social Committees
- Monday office breakfast to start our week
- Free coffee, tea, and snacks to boost our energy during the day

Arbolus is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status, or any other characteristic protected by law.
- Please be advised that at this moment Arbolus is not able to provide support in the visa sponsorship process.

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