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Customer Service Legal Gdpr Executive
hace 2 semanas
Ryanair are currently recruiting for a **Customer Service Legal GDPR Executive **to join Europe's largest airline group.
- Process GDPR- and EU261-related requests
- Process Subject Access (SAR) requests
- Review and process OneTrust cases and Phrase Detection cases
- Work to improve the accuracy of our internal procedures to ensure GDPR-related requests are captured by our systems or manually reported by team members
- Assist DPO with the investigation of data breaches
- Provide regular support to the Customer Service Legal team and DPO
- Support and mentor the GDPR Coordinator
- Respond to GDPR-related queries from internal and external Customer Service teams
- Prepare and present ongoing GDPR training materials
- Collaborate with internal and external stakeholders on vendor management, governance and the preparation of Data Protection Agreements and related documents
- Work on a variety of ad-hoc tasks as required
**Requirements**:
- Interest in GDPR legislation
- Legal qualifications or equivalent relevant experience
- Ability to deal with tight deadlines
- Experience working with Regulation EU261
- Numerate and comfortable working with data
- Interest in the aviation industry and customer service
- Customer oriented
- Fluency in European languages would be highly regarded
- Excellent organisational, record keeping and communication skills
- Ability to learn quickly and take initiative
- Strong organisation and planning skills
- Experience in the use of Microsoft Office suite
**Benefits**
- Competitive salary
- Discounted and unlimited travel to over 230 destinations
- Death in Service Benefit - Up to 2 times of annual basic salary
- Unrivalled career progression
