Business Analyst

**About us**:
Open Assessment Technologies is the creator of the TAO open-source platform which is the leading digital assessment solution for education and career advancement. Modular, customizable and interoperable by design, TAO empowers you to break free from the confines of proprietary silos, eliminate expensive licensing fees, take full control of your testing resources, and enjoy enterprise-level support.

At Open Assessment Technologies (OAT), we come to work every day with a vision to deliver advanced assessment solutions that guide teaching and empower learners to succeed. Because we’re serious about the possibilities of digital transformation in the assessment world.

Today’s eLearning landscape is continuously evolving. Everyone is guessing when it comes to technology—but not us. As the providers of the TAO assessment platform, we’ve worked with both independent organizations along with some of the world’s largest Departments and Ministries of Education for over a decade to pioneer innovative solutions and set the standard for the future of digital learning.

**The Role**:
The Business Analyst provides functional and non-functional requirements to the development teams, explains the system behavior to various stakeholders, and supports the sales process with his in-depth product knowledge.

**Tasks and responsibilities**:

- Translating the prioritised problems into business requirements (user stories, use cases, visual modelling, diagramming, dataflows, etc);
- Engaging with clients in order to gather, analyse and refine requirements for new features requests;
- Work with the solution definition team to create and communicate a technical solution for a given problem, including:

- Writing acceptance criteria for user stories
- Translating business and user requirements into functional and non-functional requirements, specified to an appropriate level of detail that can be used for development
- Reviewing completed work from development and update the documentation accordingly
- Supporting Product Manager and User Experience in the validation of assumptions via proofs of concept and prototyping activities;
- Participate in the execution of user acceptance testing;
- Assist in appropriate end-user training;
- Support commercial sales by:

- Providing product-related technical information
- Supporting or leading product demonstrationsContributing to RFPs responses
- Has a BA/BS (Masters preferred) in business administration, economics, mathematics, computer science, engineering, or a related field, plus at least three years’ experience in business and software usability analysis;
- Has a strong technical background, understands the architecture and technologies involved in the building of IT systems (cloud services, client/server communication, persistence engines, queues, etc.)
- Has interest and proficiency in generative AI technologies
- Business and technical conversant in order to talk to customers and development teams;
- Proficiency in Agile methodologies and Design Thinking;
- Has assessment experience or is interested in learning more about online assessment.
- Communicates well in writing and verbally (B2 English is a minimum) to a variety of constituencies and has experience facilitating and presenting;
- Identifies and analyses problems, proposes solutions, and anticipates future problem areas before initiating action and implementing solutions;
- Is detail-oriented and possesses strong analytical, problem-solving, critical and creative thinking skills;
- Demonstrates enthusiasm, courtesy, adaptability, flexibility and a spirit of cooperation in all contexts;Is intellectually curious with a demonstrated commitment to continuous growth.

**Benefits**:

- Flexible working hours;
- Referral bonus program;
- Work from home;
- Company and team events;
- Trainings and certifications paid by the companyInternational and multicultural working environment;

Location
Spain (Fully remote)
Department
Product Management
Employment Type
Full-time Employee