Customer Service Representative Spain

hace 2 semanas

Barcelona, España Avery Dennison A tiempo completo

Company Description

Avery Dennison is an equal opportunity employer

**Job Description**:
For our Spanish Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service Specialist/representative

What we can offer you Your Role:
As Customer Service Specialist you will further develop current and future business with our customers in Iberia /spain. As well you realize and develop new business relationships with current customer, maximize added value to customer leveraging our capabilities and building stronger customer intimacy.

Activities may include, but are not limited to:

- Setting high standards in servicing our customers;
- Servicing orders and telephones accurately and in timely manner;
- Build strong professional relationship with customers;
- Daily contact and internal management of a designated group of customers;
- Liaising with internal customers;
- Working with sales representatives and supply chain team to achieve sales goals;
- Maintain company high organizational standards.

**Qualifications**:
What we expect from you Your Expertise:

- Previous work experience of minimum 2 years from a call center / internal sales function within manufacturing industry is essential;
- Fluency in Spanish and English is a must; Catalan is a plus
- University degree is preferred;
- Computer skills and experience in work in the ERP systems environment;
- Perform well under pressure and be able to manage a number of key tasks simultaneously;
- High degree of accuracy, good time-management and priority setting skills are important.

Additional Information
Our culture is innovative and collaborative. We are committed to diversity in the workplace, both for employees and for the company. Avery Dennison is a great place to work for everyone.

We offer:
Workplace flexibility

Structured learning and development

Mentorship program

Total competitive rewards

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