F&b Supervisor

hace 5 días

Barcelona, España Grupo Pulitzer Hoteles A tiempo completo

Manage F&B operations at the Hotel Outlets (Breakfast area).
- Maintain exceptional levels of customer service.
- Manage guest queries in a timely and efficient manner.
- Work within budgeted guidelines in relation to F&B.
- Drive sales to maximize budgeted revenue.
- Accountable for monthly stock takes.
- Incentivise team members to maximize sales and revenue.
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Evaluate guest satisfaction levels with a focus on continuous improvement.
- Ensure communication meetings are conducted and post-meeting minutes generated.
- Be environmentally aware.
- Assist other departments wherever necessary and maintain good working relationships.
- Comply with hotel security, fire regulations and all health and safety legislation. - Management and/or supervisory Food and Beverage experience.
- Able to meet financial targets.
- Ability to work under pressure.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Degree in relevant area.
- Passion for delivering exceptional levels of guest service.

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