Digital Communication Manager

COMPANY PRESENTATION

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS.

More than 13,000 staff work with UNICEF, with approximately 85 per located in the field in 190 countries. Seven regional offices and over 124 country offices worldwide, 34 national committees, a research centre in Florence, a supply division in Copenhagen, a shared services centre in Budapest and offices in Berlin, Brussels, Seoul and Tokyo, and UNICEF headquarters in New York and Geneva work on helping children survive and thrive, from early childhood through adolescence.

• We employ committed professional to work in our five focus areas: Child Survival and Development, Basic Education and Gender Equality, HIV/AIDS, Child Protection and Policy Advocacy and Partnerships. We also employ staff with expertise in administration and finance, human resources, information technology, supply and logistics as well as external relations and communication. UNICEF's presence in humanitarian crises means that we also seek experts in emergency preparedness and response.
• Interested in becoming a champion for every child? Learn more about what we look for and what we offer.

Find in-depth information on careers with UNICEF and related cinfo's support on cinfo.ch:

• UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

And we never give up.

**For every child, hope**

Advocacy and Communication are at the center of UNICEF's mandate. We advocate to decision makers for the protection of children's rights, to help meet their basic needs and to expand their opportunities to reach their full potential. We communicate with key public and private audiences to build support for the cause of children.

• This position resides within the Digital Strategy Section, as part of the Division of Global Communication and Advocacy and reports directly to the Chief of Digital Strategy. The Digital Strategy Section manages all global digital channels and digital communications for UNICEF, including unicef.org and global social media channels in 5 UN languages as well as digital marketing and partnership execution. The Section is also responsible for the building, management, and maintenance of global website properties, including country and regional office support for digital transformation, governance, and capacity building.

**How can you make a difference?**

• Reporting to the P5 Chief of Digital Strategy, this role leads the management and delivery of global digital platforms for external communications and engagement. The role is responsible for overseeing the product strategy and governance of UNICEF.org web platform, ensuring continuous improvement and development of UNICEF's platform portfolio. The incumbent will lead the technical training and support to HQ, Regional and Country Offices for digital platforms. This role is also responsible for leading the digital governance team to implement and socialize UNICEF's digital governance framework and Centre of Excellence, with the aim of maintaining a robust, cohesive global digital presence in alignment with the Global Communication and Advocacy Strategy.

**Summary of key functions**

• ** Lead the delivery of global web platforms for external communications and engagement.**:

• ** Oversee the identification, implementation, and operation of global digital platforms in support of social media, multimedia, and web functions for GCA and broader UNICEF organization.**:

• ** Lead the support to HQ, Regional and Country Offices for digital platforms to enable the Global Communication and Advocacy Strategy (GCAS) implementation.**:

• ** Lead the digital governance team to implement and socialize UNICEF's digital governance and Centre of Excellence, with the aim of maintaining a cohesive global digital presence.**:

• ** Management**

Description of the assignment

• ** Lead the delivery of global web platforms for external communications and engagement.**
• Oversee the product vision of UNICEF.org web platform, ensure continuous improvement and development of UNICEF's external web platform portfolio.
• Provide comprehensive guidance and perspective on features related to business impact and priority.
• Define high-level requirements for the platforms, specify product needs and manage product roadmap for digital platforms.
• Supervise product delivery team to translate user needs and experience, define and prioritize feature requirements and identify dependencies to ensure work focuses on those requirements with maximum value as aligned wit