Technical Support Engineer

hace 1 semana

Barcelona, España Page Personnel España A tiempo completo

Work cases with different issues reported by customer, asking for additional logs and command results if needed.
- Establish a diagnosis within 30 minutes after case reception.
- Diagnose the logs and information available and create a technical analysis for the field engineer to go onsite and execute.
- Assist remotely technician executing the technical analysis, supporting him for additional questions, maintaining ownership and accountability, or in some cases executing himself the Action Plan in customer premises.
- Maintains current knowledge of new product upgrades and features.
- Works with Sales team to ensure customer satisfaction and appropriate billing charges for new and existing customers in case of case not covered through our standard contracts
- Performs other duties as assigned.
- Ability to read and interpret documents such as OEM guidance documents, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to deal with problems involving several concrete variables in standardized situations.

Multinational company hardware maintenance|Technical Support Engineer - onsite interventions whenever needed
- Bachelor Degree in in Electrical/ Electronics/ Mechatronics/ Robotics Engineering.
- Minimum 3-5 years related work experience in multivendor products such as servers storages and network equipment's.
- Knowledge of Servers, Storage and Networks environment (DELL/IBM/HPE etc)
- Systems administration (Unix, Linux and/or Windows Servers) is an added advantage.

Multinational company hardware maintenance.

Oportunidades de carrera y desarrollo profesional.

The Technical Support Engineer will provide technical support to calls opened by our customers, offering log analysis and technical support as per internal processes. And attending the onsite interventions whenever needed.

Technical Support Engineer (remote + onsite)

  • Remote Technical Support Engineer

    hace 30 minutos

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and structured Technical Support Engineer to support our...

  • Technical Support Engineer Barcelona, Spain

    hace 13 minutos

    Barcelona, España Genesis Tech A tiempo completo

    Genesis Home Technology Architects , a leader in home technology solutions, is looking for a Technical Support Engineer to join our team in Castelldefels (#Barcelona). If you have a passion for technology, attention to detail, and enjoy working in a collaborative and dynamic environment, we want to meet you!Role Description This is a full-time role for a...

  • Technical Support Engineer

    hace 1 hora

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para...

  • Technical Support Engineer

    hace 13 minutos

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and structured...

  • Technical Support Engineer

    hace 12 minutos

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future.Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles.As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and structured...

  • Technical Support Engineer

    hace 1 hora

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future. Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next...

  • Technical Support Engineer

    hace 30 minutos

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and...

  • Technical Support Engineer

    hace 6 minutos

    Barcelona, España AUTEL Energy - Europe A tiempo completo

    Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para...

  • Commissioning Lead Technical Support Engineer

    hace 2 semanas

    barcelona, España GE Vernova A tiempo completo

    Commissioning Lead Technical Support Engineer Join to apply for the Commissioning Lead Technical Support Engineer role at GE Vernova 2 days ago Be among the first 25 applicants Job Description Summary In the current process of business grow, facing projects with edge technology Offshore Wind Platform (Haliade X) - the Commissioning Technical Support Engineer...

  • Commissioning Lead Technical Support Engineer

    hace 2 semanas

    Barcelona, España GE Vernova A tiempo completo

    Commissioning Lead Technical Support Engineer Join to apply for the Commissioning Lead Technical Support Engineer role at GE Vernova 2 days ago Be among the first 25 applicants Job Description Summary In the current process of business grow, facing projects with edge technology Offshore Wind Platform (Haliade X) - the Commissioning Technical Support Engineer...