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Director Demo Experience

hace 2 semanas

Madrid, España Celonis SE A tiempo completo

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

**The Role**:
The Demo Experience team is responsible for shaping and executing strategies to effectively showcase and position our cutting-edge technology in the market. As the Demo Experience Director, you will be responsible to lead a global team of dedicated demo engineers. This team works closely with product management, product marketing and GTM teams to create the most extraordinary experiences around our platform.

In this high-profile role you will directly influence revenue growth and market momentum, requiring close collaboration with Celonis’ top leadership. This role offers significant visibility, accountability, and the opportunity for high rewards as demos are pivotal to our product-driven success.

Demo Experience at Celonis is strategic, scrappy, and a tight-knit team. We value leading with empathy in our interactions, working closely with each other and other teams (often deliberately delivering projects as mini teams or co-leads of two), giving back together, and constantly looking to simplify. This role reports directly to the Global SVP of the VE CoE.

**The work you’ll do**:
**Demo Roadmap, Strategy & Best Practices**:

- Collaborate with Product, Product Marketing, Business Apps and other teams to develop and execute demo roadmaps, scripts, and release plans.
- Expand demo offerings by addressing high-impact use cases across various industries.
- Develop value narratives around core use cases, emphasizing the value proposition of our technology.
- Primary ambassador for demos at Celonis, spearheading presentations and enablement sessions on demo best practices.

**Demo Environment & Operations**:

- Drive adoption of demos within the TryCelonis platform.
- Manage the team in updating and maintaining demos and assets within TryCelonis.
- Oversee demo operations, including demo analytics and the demo release process

**Team Management**: Responsible for hiring, onboarding, and coaching a team of demo engineers.

**Enablement**: Enable GTM Value Engineering team on demos & best practices.

**Executive Demos & Thought Leadership**: Support high-value, critical deals by providing expert services and coaching to field teams & act as a liaison with Celonis leadership to facilitate executive demo engagements.

**Ideal Requirements**:

- Proven experience as a Solution Engineer (pre-sales), Management Consultant or Product Manager, with significant customer-facing expertise.
- Extensive experience in building, presenting, and refining demos, with a track record of excellence recognized by peers and leadership.
- Strong interpersonal skills with a passion for collaboration and a natural aptitude for leadership.
- Ability to perform well under pressure, with strong prioritization skills to focus on the most impactful projects.
- Executive presence with the capability to independently represent and articulate the comprehensive demo strategy.
- Action-oriented mindset with a strong drive for execution and results.
- Skilled in coaching, motivating, and developing a team of specialized demo engineers.
- Quick learner and problem solver who adapts rapidly to new challenges and can pivot or improvise as needed.

**What Celonis can offer you**:

- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

**About Us**

Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20