Workplace Exp Coordinator

hace 5 días

Madrid, España CBRE A tiempo completo

**Workplace Exp Coordinator**-
- **Job ID**- 243685-
- **Posted**- 21-Oct-2025-
- **Service line**- GWS Segment-
- **Role type**- Full-time-
- **Areas of Interest**
- Administrative-
- **Location(s)**
- Madrid - Madrid, Comunidad de - Spain-
- **About the Role**:

- As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
- This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

**What You’ll Do**:

- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- **What You’ll Need**:

- High School Diploma or GED with up to 2 years of job-related experience.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.

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