Therapy Ongoing Assistance
hace 1 semana
At Air Liquide Healthcare Iberia, we are specialists in the manufacture and comercialization of medical and healthcare gases. We manufacture and supply medical gases; we develop, install, maintain equipment and propose essential solutions for their proper use. We work with the highest safety standards in all our processes to ensure the proper use and handling of our gases, services and equipment at all times. In addition, we have a large team of experts and professionals who have an in-depth knowledge of our customers' needs. **How will you CONTRIBUTE and GROW? Formando parte del departamento de Contact Center Para ello, las funciones a desarrollar serán las siguientes: Atención telefónica: - Recibir y atender adecuadamente las llamadas de los pacientes de toda la geografía española: Adecuando el nível del servicio y la urgencia a la criticidad y la terapia del paciente de acuerdo con las directrices dadas Adecuando el nível del servicio a las particularidades contractuales de cada región o contrato al que pertenezca el paciente "Asistir a los pacientes en las peticiones de servicios o en las resoluciones de incidencias, dándole una respuesta adecuada a su necesidad pero por la vía más eficiente, usando los distintos canales abiertos por la compañía en cada momento. " "Resolución de sus incidencias de forma telemática, envío de mensajería a su domicilio, citarles para revisiones de su terapia, realizarles revisiones telemáticas de su terapia (habiendo sido formados y habilitados para ello), - si no pueden darle respuesta inmediata a su necesidar, gestionar el aviso a la delegación para su ejecución." Todo ello respetando al máximo la calidad del servicio y la necesidad de los pacientes. "Tratar a los pacientes siguiendo de manera general los Scripts proporcionados, manteniéndose actualizado con los nuevos procesos y herramientas a su disposición Realización de encuestas a pacientes y hospitales" Realizar campañas de recogidas de datos de los pacientes Realizar seguimiento de reclamaciones de pacientes y darles solución de la forma más rápida y eficaz posible Atender necesidades de clientes de APP / WEB de Air Liquide Además de las funciones de RAAP, atenderá las necesidades de los pacientes en un servicio 24H, incluidos horarios nocturnos y fines de semana. Deberá dar soporte a los pacientes de forma más autónoma que un responsable administrativo de atención de pacientes en los horarios nocturnos, por lo que necesitará de una mayor formación y autonomía. Será personal que podrá dar más soporte al paciente en caso de incidencia, por lo que podrá ser soporte para sus propios compañeros o asistir a un nível 2 de criticidad de la llamada. Se considerará personal experto en terapias y con mayor nível de resolución. **Are you a MATCH? Si eres una persona con autonomía y responsabilidad, sensibilidad y rigor en el trato con los clientes/pacientes y capacidad de comunicación y relación, este puesto es para ti. **Our Differences make our Performance** At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
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Valencia, España EmpowerMe Wellness A tiempo completoOverviewThis isn't therapy as usual – it's therapy reimagined. At EmpowerMe Wellness, our therapists don't just treat patients — they become the heartbeat of EmpowerMe 360, our integrated model of care. EmpowerMe 360 connects therapy, wellness, and medical providers into one seamless experience for residents. As part of this program, you'll be the...
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Valencia, Valencia, España EmpowerMe Wellness A tiempo completoOverviewThis isn't therapy as usual – it's therapy reimagined.At EmpowerMe Wellness, our therapists don't just treat patients — they become the heartbeat of EmpowerMe 360, our integrated model of care. EmpowerMe 360 connects therapy, wellness, and medical providers into one seamless experience for residents. As part of this program, you'll be the trusted...
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Remote Sales Specialist — High-Earning, Growth-Focused
hace 1 semana
Valencia, España The Greencard Prep A tiempo completoA growing paperwork assistance company located in Valencia, Spain, is searching for detail-oriented sales professionals. You will manage client communication, set appointments, and ensure ongoing engagement while meeting performance metrics. The role offers competitive commissions, performance-based incentives, and the flexibility to work from home. If you...
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Clinic Director I
hace 6 días
Valencia, Valencia, España EmpowerMe Wellness A tiempo completoOverviewClinic Director - Certified Occupational Therapy Assistant (COTA)Make the Best Investment in Your CareerWhy is EmpowerMe different? We believe in therapists. That's why we invest so heavily in their success — with extensive training, free CEUs, mentoring, and most importantly, a variety of paths for professional growth. Come build a future with...
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Customer Support Representative
hace 2 semanas
Valencia, España Essence Coaching Group A tiempo completoCustomer Support Representative - Slovenian +English Do you speak Slovenian and want to kickstart your career in customer support in Sofia? We're looking for a dedicated Customer Support Representative (Slovenian + English) to join our growing team. Become a key point of contact for customers in a challenging and rewarding On-Site role. What You’ll Do •...
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Client Specialist
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Valencia, España Sea Recovery A tiempo completoPosition Title Client Specialist/ Support Worker / Recovery Support Assistant Sea Recovery Centre – Sotogrande / San Roque, Spain Role Overview The Support Worker provides day-to-day non-clinical support, structure, and engagement for clients throughout their stay at Sea Recovery Centre. This role combines recovery support, hospitality, and lifestyle...
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Client Specialist
hace 1 semana
Valencia, España Sea Recovery A tiempo completoPosition TitleClient Specialist/ Support Worker / Recovery Support Assistant Sea Recovery Centre – Sotogrande / San Roque, SpainRole OverviewThe Support Worker provides day-to-day non-clinical support, structure, and engagement for clients throughout their stay at Sea Recovery Centre. This role combines recovery support, hospitality, and lifestyle...
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Customer Support Representative
hace 6 días
Valencia, España Essence Coaching Group A tiempo completoCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Valencia, España jobsonboard.work A tiempo completoSummary Hybrid position in Malaga or Valencia with structured business hours. Fluency in Finnish and good English is mandatory. Ideal backgrounds include customer support, digital platforms, cloud environments, troubleshooting, software navigation or technical consulting. Full training ensures successful onboarding regardless of previous experience....
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Valencia, España jobsonboard.work A tiempo completoSummary Hybrid position in Malaga or Valencia with structured business hours. Fluency in Finnish and good English is mandatory. Ideal backgrounds include customer support, digital platforms, cloud environments, troubleshooting, software navigation or technical consulting. Full training ensures successful onboarding regardless of previous experience....
