Procurement and Supplier Relationship

JLL supports the Whole You, personally and professionally.
Develop positive relationships with the client, the JLL IFM account operations team, the Global on Account IFM Procurement Director, our IFM supply chain partners and other business stakeholders.
Build a deep understanding of the client IFM contract (especially the commercial and financial provisions), the IFM scope of works (especially hard services / engineering / maintenance / basic operations functions), and build a detailed knowledge of how the scope is delivered on-site in Barcelona, Israel and other large sites across EMEA.
Manage delivery of procurement activity for the account in EMEA, including supplier pricing negotiations, contract change requests (CCRs) and RFx for baseline scope services and supplier quotations for on-demand work.
Support the JLL IFM account operations team with supplier negotiations, benchmarks and pricing discussions for IFM CCRs, help collate this pricing / benchmark / backup details into the CCR forms, and support the client approvals process.
Identify & coordinate the onboarding process for additional suppliers with an appropriate delivery / safety / quality track record; support the JLL account operations team by providing a greater choice of supplier options for on-demand requests.
Lead and directly contribute to achievement of account-wide savings targets each year.
Support the JLL IFM account operations team in managing JLL’s standard Supplier Performance Management scorecards across EMEA, reviewing scorecard output to ensure it accurately reflects the real-world experience of the supplier’s actual performance.
Participate in supplier QBRs and contract governance meetings, supporting the On Account Global IFM Procurement Director in developing presentation materials and backup data.
Support the JLL account operations team in resolving supplier performance, service quality and commercial issues. Ensure supplier Corrective Action Plans are formalised, documented, followed-up and tracked to completion.
Review existing procurement Business Intelligence (BI) dashboards, Spend Cube reporting, supplier time per task data and technician utilisation data across EMEA IFM suppliers, and work closely with JLL’s IFM account operations team to develop a pipeline of potential savings opportunities, initiatives to create headcount efficiencies, find additional insourcing opportunities and refine the overall supply chain delivery model.
Support development of RFx opportunity assessments, manage RFx processes and bid outcome reporting to the client, Global IFM Procurement Director and JLL IFM operations team.
Develop and manage risk mitigation plans to ensure the potential supply chain changes can be implemented successfully.
Work with suppliers and JLL’s IFM account operations team to execute savings initiatives and ensure seamless service delivery to our client.
Gather Barcelona and Israel market data for labour wage rates, labour productivity rates, materials costs etc. and wider economic indicator data relevant to IFM services.
Manage supplier subcontract negotiations; maintain high levels of supplier subcontract compliance.
Maximise supplier spend with certified diverse suppliers.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.