Director, Sales Retail

Employment Type:
Employee

Contract Type:
Permanent

The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.

We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.

Sales: Retail

With a very large portfolio of products, ranging from on-line payments to omnichannel offer management and from tax-free to payment at the point of sale, Planet helps Merchants delivering better payments experiences for customers through our products and services, in a world where digital and physical experiences are coming together.

Our Retail Sales team comprises of 150 employees globally, who, with the acquisition of Datatrans and Proximis, are just getting started to provide a real feel good, connected experience at world's most well-known Retailers.

We are seeking diverse, highly motivated and skilled experts in payments, with a strong passion for acquiring new customers and growing existing ones.

Role Overview

This is a 100% new business sales role with primary focus on building robust relationships with decision makers in Retailers and merchants with strong international & national footfall. The goal is to secure new customers to our core suite of products and services within Spain. The role holder will work closely with Key Account Managers, Business Developers, Country Manager, Sales Support, Marketing and wider teams to sell our international acquiring solutions to these new customers. Manage a team of 7 Business Developers across main Spanish regions and reporting to SVP Retail Southern Europe.
- Lead the review of the acquiring opportunities in the Retail Sector and the building of a commercial business case to support investment in this sector.
- Build an annual Sales Development plan. Develop and maintain a pipeline of business opportunities.
- Achieve and exceed quarterly and annual new business sales targets.
- Maximise revenue opportunities and ensure business is sufficiently profitable.
- Manage the customer relationship until they are handed to an Account Manager.
- React to customer / partners queries in a professional and timely manner.
- Work with supporting departments to resolve to a satisfactory standard.
- Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
- Lead on the creation and delivery of new business presentations with customers.
- Make sure that the CRM system is kept updated with customer and opportunity information in line with the KPI’s set by the manager.
- Provide information to manager and other internal individuals / departments in an accurate and timely manner.
- Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
- Work professionally, effectively and constructively to promote the company.
- Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

Who you are
- Must have proven experience in new business sales, preferably within the merchant acquiring or related payments Industry.
- Must have previous sales experience to selling to retail operations and an understanding of retail technology.
- Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
- Proven track record in managing and the delivery of new business targets
- A knowledge of the Spanish Retail industry or IT solutions within Retail would be an advantage
- Knowledge of Card Acquiring, e-commerce, Gateway, DCC, retail payment solutions or Retail EPOS systems would be an advantage.
- Knowledge of the pricing models for