Expert Conversational Ai Engineer

hace 1 semana

España Cognizant A tiempo completo

**EXPERT CONVERSATIONAL AI ENGINEER**

**Location: Spain**

**Why choose us?**

**HIGH QUALITY PROJECTS**: You will take part in demanding projects focused mainly on digitalization or even start projects from scratch. Show us what you’re made of

**LATEST TECHNOLOGIES**: We know you love the fascinating world of Salesforce, which is why you’ll continue to grow in this field by working with the latest technologies.

**REMOTE POSITION WITHIN SPAIN**: Flexibility, what else do we need? You’ll be able to work from the comfort of your home from any location within Spain.

**LEARNING**: Your current knowledge is never enough, is it? You’ll have access to learning platforms that will train you to become an expert or even start learning one of those skills you know you’ve been wanting to study.

**TEAMWORK**: This team will always be there for you We know you’re tough and have a “no task too small” attitude, but you’ll always have a talented teammate to count on if you need to

**INTERNATIONAL TEAM**: If you stand out among your peers because you’ve got great English communication skills, you’ll be able to put that to good use If it’s not your strongest suit, don’t worry Here’s where you can improve it by working alongside teams distributed all around the world.

**CAREER PLAN**: It is a fact, here you’ll grow in every direction: vertically towards gaining more responsibilities and increasing in category, and horizontally towards learning new technologies and becoming an expert in your business.

**Other benefits that you’ll find**:

- Restaurant tickets for every working day
- Permanent contract: you are here to grow with us
- Flexible retribution for the Gympass and nursery tickets: take care of your health and your children
- Referral program: it’s time to bring your colleagues to an awesome team and get rewarded for it
- Salary and bonuses: it’s a matter of reaching an agreement. We’ll discuss it on our first call

**What will make you successful in this position?**
- Experience with continuous integration, delivery, and deployment pipelines for distributed apps.
- Ability to integrate with REST APIs or other back-end frameworks.
- Worked with training and testing of Bots.
- 4 years of experience in analyzing real agents' chat conversations with the agent to train the Chatbot.
- Excellent expertise with designing Conversational Flows.
- Experience in defining bot personas and dialog design (NLU / Dialog training).
- Experience in Cognigy is an advantage (Cognigy will provide training in case necessary skills-build up).
- Experience in NodeJS and AWS, Azure components for deployment.
- Experience working on Agile Methodologies.
- Knowledge of Natural Language Processing, Machine Learning algorithms, models, and principles.

**What will be your mission?**
- Prepare conversational user flows and process flows.
- Implement conversational flows in a Conversational AI platform like AWS Connect/Lex, Cognigy, Google DialogFlow, or RASA.
- Work closely with the Chief Architect, Conversation AI team, product management, design, and the rest of the front-end team.
- Excellent communication and presentation skills in English; German is a plus, Spanish B2 onwards.

**To sum up**

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