Director of Product Design

Stuart (DPD Group) is a sustainable last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.

Our Mission
- We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Our motto: “Make every delivery a moment all of us can truly celebrate” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 700+ employees with 90+ nationalities working across France, Italy, Poland, Portugal, Spain and the U.K.

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision

**Let’s talk about Product Design**

We are looking for an experienced
**Director of Product Design** to lead our product design and research team in order to deliver the best experience possible to our clients and users. You will achieve this through setting the strategy for growth for the team as we move through this scale-up phase.

Through your leadership, strategy and vision, you will manage the Heads of Product Design across our different customer segments: Couriers, Clients and Operators. You will be accountable for delivering cohesive, impactful, responsive and performant interfaces across our various products' spanning multiple contexts and device ecosystems.

We need someone who can provide strong support to teams; guide processes and ways of working and advocate for a user-centric mindset. As the product design practice and culture at Stuart scales and matures to fulfill its purpose to help the company expand operations across multiple markets and verticals; we need a Director of Product Design that will advocate for and enable high-quality outputs to be able to deliver a best-in-class interaction that reflects our dynamic, fresh, bold and sustainable brand at a competitive pace.

**What will I be doing?**:

- Defining the Product Design vision and working with the leadership team and designers to ensure its successful delivery
- Coaching and mentoring the Heads of Design, working with them to build unified trust and impact across the company
- Improving, and nurturing the design culture at StuartLeveraging your team to help make Stuart’s products and services a key differentiator in the market
- Promoting Stuart’s design culture both internally and to the broader design community, identifying and pursuing opportunities to increase employee branding and attract new talent
- Ensuring and elevating team happiness by encouraging a fun and challenging work environment where the design team can grow and thrive
- Seeking out opportunities to leverage design as a value-add to other areas of the business. For example, new business lines, market launches, alignment with brand and marketing, etc
- Developing a deep understanding of our business operations and our product portfolios impact on our competitive offerings
- Consistently syncing with the ships and convoys to bring alignment, managing team allocation, and ensuring that we reduce understaffing or overstaffing of the Product Design team
- Overseeing the team budget ensuring that we track and fall within quarterly and yearly budgets
- Partnering with HR to ensure that the product design and UX research teams are well supported in terms of learning, and personal development
- Exemplifying and taking ownership for maintaining and improving our defined design process
- Creating the strategy for hiring and resourcing product designers and UX researchers which aligns with broader team and company goals
- Advocate for quality across all of our products, supporting and enabling the continued rollout of our design system and best practices.

**Main goals**
- Establishing a product design team vision
- Establishing quality standards and UX practice aligned with our business
- Continuing to build the trust of the team and organisation
- Advocating for design best practices and value
- Collaborating with your counterparts in Product Management, Data & Engineering to establish a plan for the Product team transformation

**What do we need from you?**:

- You have experience scaling large and diverse teams
- You have experience working with a complex suite of products that expand across international markets and user-archetypes
- You have experience working closely with researchers, engineering teams, product managers, analysts, and UX writers
- You are passionate about product design excellence and feel naturally inclined to