Product Design Manager

Company Description

Welcome to the good side of tech

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to **leave and read reviews about their visit.** We then provided doctors with the technology to **manage bookings easily and save time,** so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

**Docplanner at scale**

We are leaders in **13 countries** so far, and more than **80 million patients** trust us every month. **130.000 specialists** believe in us and our product, and so do **leading venture capital funds **such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

**How does Docplanner Tech fit here?**

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us.

**And why should you join us?**

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed **knowing that what you do matters, and that your talents align with your beliefs.**

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all. We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

**Job Description**:
As the Product design manager of the “Customers” area, you will be responsible for the overall experience of Doctors, Secretaries, and Clinics, creating and giving support to amazing solutions that cross multiple products and features, such as the Agenda calendar, Doctor App, EHR (Eletronic health records), Payments, Telemedicine, and more.

**Key Responsibilities**:

- Lead a talented, diverse, inclusive team of product designers that consistently delivers on projects and is well-balanced across a range of design skill sets
- Build a culture of design excellence within Docplanner and advocate for user-centric design solutions and processes.
- Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers, and content designers
- Take broad, conceptual ideas and turn them into useful and valuable products for our users
- Contribute to strategic decisions around the future direction of Docplanner’s products
- Identify design opportunities by connecting user’s insights, data and business goals
- Define, craft, and evolve designs within visual systems and/or standards specific to Docplanner
- Profound understanding of how great design drives key business KPIs and overall business objectives.
- Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship
- Cultivate a healthy design process for the team at Docplanner, and be a key contributor to our product strategy
- Effectively communicate your team's product goals (both within the team and outside the team) at Docplanner, and connect related projects across the company so that problems or joint decisions can be resolved quickly

**Qualifications**:
**We are a great match if you have**
- Experience working in Product organizations in fast-paced environments.
- Higher education in a design-related degree or similar experience in a product design role is welcome.
- Growth mindset. You take failure and setbacks as learning and opportunities to improve.
- Successfully worked in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases.
- Excellent hybrid Lead who can merge visual and interaction design skills to create unique, high-quality design solutions.
- Proven experience in using and contributing to a Design System.
- Master of the tools of your trade, such as Figma, Miro, and prototyping software. We basically use Figma & FigJam ;)
- Experience leading sessions with stakeholders to create alignment and present design decisions.
- Very experienced at creating interactive prototypes