Cainiao Network Customs Operations Manager Madrid

**Basic Infomation**

Department:
Cainiao

Degree:
Master

Work Experience:
5 year
- About CaiNiao Founded in 2013, CaiNiao Network (“CaiNiao”) is a global smart logistics company and the logistics arm of Alibaba Group. As part of its commitment to create customer value, it adopts a collaborative approach to logistics that aims to improve efficiency and customer experience for all players along the supply chain. Join our Global Customs Operations team to help us scale up our ambitious customs compliance program in key ports in Europe focused on digital transformation of e-commerce logistics and fully automated customs clearance processes. If you believe that digital customs technology is here to stay and you are curious about how CaiNiao develops its own technology to reduce the customs declaration timing and provide real time visibility of cargo trail to improve consumer shopping experience while increasing customs compliance in all key ports across the world, then we want to hear from you. Job description -Support the day-to-day import and export activities of CaiNiao, engaging with internal logistics and compliance teams in Europe and overseas, customs brokers, customs authorities, consulting companies, 4PL partners and own CaiNiao’ s smart sorting centers across Europe. - Work cooperatively and proactively with senior functional leaders across the supply chain to determine the regional import and export requirements for all new projects and new business initiatives while proactively addressing customs and trade compliance regulatory changes affecting CaiNiao supply chain. - Support the global customs operations team by communicating to additional information requests by the Customs authorities, overseeing customs inspection process in our sorting centres and ensuring custom clearance is done timely. - Support contract negotiation for CaiNiao partners and implementation by assessing regular KPI performance and being the connector of the business needs and the IT solution for current and new CaiNiao partners to aim for full digitalization of the customs clearance process. - Lead efforts to implement workflow automation to eliminate manual or repetitive tasks that can benefit CaiNiao and our partner. - Manage the internal audit program for CaiNiao to ensure declarations are compliant with the customs regulations for B2C and B2B transactions. - Manage current and new country customs licenses. - Opportunity to grow professionally and personally in a truly global organization with expanding operations worldwide where Change is our only Constant

**Position Requirement**
- Degree in Customs, International Trade, or Business. - A minimum of 5 years of relevant working experience as an importer and exporter (self-declarant), Customs broker, or in a similar industry position dealing with trade compliance, transit declarations, temporary storage warehouse, bonded warehouse and other customs matters. - Customs broker license approved by Spain customs authority is a strong plus. - Extensive (practical) experience with EU Customs regulations. - Experience (practical) with the customs clearance process and customs bonded warehouse and temporary storage handling of e-commerce low value shipments is a strong plus. - Fluency in English and Spanish is required. - Experience in Project management and IT related project experience preferred. - Effective influencing, communications skills and strong stakeholder management skills. - Thrive in a fast-paced working environment where change is the only constant. When facing difficulties and setbacks from change, you are able to adapt yourself, and positively influence and motivate the team. - Believe that Today's best performance is Tomorrow’s baseline and CaiNiao. Whether you change or not, the world is changing, our customers are changing and the competitive landscape is changing.