Customer Support German Speaker

hace 6 días

Madrid, España goFLUENT A tiempo completo

Join goFLUENT as a Learning Consultant Help learners succeed with AI-powered language solutions, build strong relationships, and make an impact in a fast-paced, innovative environment.

- Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.
- As a Learning Consultant, you'll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.
- If you're driven by making a difference and thrive in a supportive, customer-focused environment, we’d love to have you on board

**What You'll Do**
- Become an expert and maintain a full understanding of our products and services. Explain it to our new learners who are starting a goFLUENT Training
- Offer the learner the best journey possible, by understanding the expectations and being efficient in giving the solutions to concerns the learner might face
- Ensure a smooth and efficient communication with internal teams
- Call students to encourage them to take full advantage of the available resources
- Be proactive in order to optimize our internal procedures, improve the quality of our responses and raise learners feedback

**You'll love this job if you**
- Are outstanding at communicating, both orally and written, with a **high level of German**
- Have a previous successful experience in customer support
- Are very empathic and able to solve complex conversations in order to give a smile to customers
- Are an organized, responsive, adaptable, sincere, and autonomous person

**We are looking for**
- 1 year of experience in customer service
- Internet savvy and proficient in MS Office, Google Docs and Open Office

**High level of German**(verbal and written)

**Advanced level of English** (verbal and written)
- Bachelor's/College Degree in any field

**What we offer**
- Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

- Dynamic, startup-like experience within the security of a fast-growing, 25-year old Swiss-based company.
- Learn from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international, vibrant working environment.
- World-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages
- Ability to work from any of our 20+ offices around the world.
- Exciting team-building events.
- #LI-Hybrid

**Department**
- Learning Consultant

**Role**
- Learning Consultant

**Locations**
- Madrid

**About goFLUENT**:

- goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.

**Founded in**2000

**Coworkers**1500+

**LEARNING CONSULTANT**-**MADRID**

**Customer Support German Speaker**:
Join goFLUENT as a Learning Consultant Help learners succeed with AI-powered language solutions, build strong relationships, and make an impact in a fast-paced, innovative environment.

  • Customer Support German Speaker

    hace 5 días

    Madrid, Madrid, España goFLUENT A tiempo completo

    Join goFLUENT as a Learning Consultant Help learners succeed with AI-powered language solutions, build strong relationships, and make an impact in a fast-paced, innovative environment.Are you passionate about helping others succeed? At goFLUENT, we're looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your...

  • Customer Service Representative

    hace 1 semana

    Madrid, España Last Minute Group A tiempo completo

    Customer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to...

  • Customer Support German Speaker

    hace 7 días

    Madrid, España goFLUENT A tiempo completo

    goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device. Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic...

  • Customer Support Agent

    hace 2 semanas

    Madrid, España Dice Partners A tiempo completo

    **Job Title: Customer Support Agent** **Location**: Madrid, Spain **Department**: Customer Support **Employment Type**: Full-time, On-site **Job Summary**: This is a full-time, on-site position that requires working in **8-hour rotating shifts (24/7 coverage)**, including evenings, weekends, and holidays on a rotation basis. **Key Responsibilities**: -...

  • Customer Service Representative – German/French Speaker

    hace 7 días

    Madrid, Madrid, España lastminute A tiempo completo

    The CompanyAt , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the worldJob DescriptionWe are looking for customers service representatives to join our team of around 1,700 people worldwide to help us power up the...

  • Customer Service Representative

    hace 5 días

    Madrid, España JR Spain A tiempo completo

    Social network you want to login/join with: Customer Service Representative - French or German Speaker, Madrid Company Description is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as Volagratis, Rumbo, Bravofly, Jetcost, and Hotelscan. Our mission is to lead the travel industry by leveraging...

  • German-Speaking Customer Service Agent

    hace 1 semana

    Madrid, España AetherCore A tiempo completo

    German-Speaking Customer Service Agent – Lisbon, Portugal with Relocation Position: Customer Support Representative (German Speaker) Location: Lisbon, Portugal Start Date: Flexible Employment Type: Full-time | Fixed-term contract (1 year) About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support...

  • Customer Support Agent

    hace 2 semanas

    Madrid, España Planet A tiempo completo

    remote type- Onsite- locations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR07349 About Us: The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most...

  • German Customer Support Agent

    hace 2 semanas

    Madrid, España SpotON Connections A tiempo completo

    We are looking for native German and a high level of English with a high customer service profile agents for one important client in the luxury automobile sector. **Responsibilities** - English with a high customer service profile agents for one important client in the luxury automobile sector. **Requirements**: - Experience in high-quality Customer...

  • Customer support

    hace 3 días

    Madrid, España Megamo A tiempo completo

    Megamo is a prestigious bicycle brand based in Girona, Spain, driven by passion, innovation, and a strong cycling community. We are constantly pushing boundaries to deliver top technology and performance in the cycling world.We are currently looking for a Customer Support & Operations Specialist to join our international team at our headquarters in Girona...