QA Engineer

**About EdgeTier**:
At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.
We have a huge opportunity to seize. We hope that you can help us get there.

EdgeTier is looking for a passionate and experienced QA Engineer to join our team, with a strong focus on automation and improving QA processes. You’ll work closely with developers, product managers, and other stakeholders to maintain test automation frameworks, perform manual tests when necessary, and implement continuous improvement practices across the team. If you’re someone who thrives in a dynamic, fast-paced environment and wants to take ownership of quality across all stages of development, this is the perfect role for you.
- Please note that we are currently only considering applicants based in the Dublin or Barcelona area. This is a flexible hybrid position._

**You will be doing**:

- Implement proactive measures to minimise production defects and enhance software reliability.
- Integrate quality assurance into development workflows to speed up product improvements and increase confidence when delivering changes.
- Automation testing with Playwright (TypeScript) - building and maintaining automated test suites.
- Manual testing ensuring quality in features and releases by performing exploratory and regression testing
- Leading QA process improvement, driving shift-left strategies, embedding QA in CI/CD pipelines, and ensuring continuous testing
- Collaborate with stakeholders to plan new test cases for features in development.
- Reporting on testing outcomes.
- Conducting manual and automated testing pre-deployment.

**About you**:

- Expertise in QA methodologies (both manual and automated testing).
- Strong experience with automation tools such as Playwright or Cypress.
- Solid understanding of shift-left testing strategies and how to implement them within an Agile environment.
- Knowledge of Agile methodologies and experience working within Agile/Scrum teams.
- Proactive in identifying areas for improvement in QA processes.
- Team player: ability to work with your team on meeting deadlines and making progress.
- Passion for promoting a culture of quality across the organization.
- Curious: Always looking to learn new technologies and methods to stay ahead of QA trends.

**Nice-to-Have**
- Experience with modern automation frameworks such as Cypress or Playwright.

**We offer**:

- Competitive salary based on your experience.
- Stock options: we offer stock to all staff. As a rapidly growing investor-backed startup, the value of your stock will rise significantly as the company grows.
- Education budget: all staff have a budget available to spend as they please on educational content such as online courses or events.
- Future security: we offer a company-matched pension plan to all of our Ireland-based employees.
- Health & Wellbeing: we've got you covered with our company-sponsored health insurance plan.
- Opportunity to be part of something great We are scaling up with a fantastic product, and want you to be part of our success, growing with us in your career.

**The interview process**:

- Call with our Talent Acquisition Team (15-20 mins)
- Video call with our QA lead to discuss your experience and skill set from a technical perspective. (30-45 mins)
- Take home assessment (to complete in your own time).
- Final interview - we'll walk through your task and ask you to make some changes live on the call. (80-120 mins)
- Decision
- EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training._

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.