Iam Service Desk Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible.
- Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

No matter what moment of life we are in, **we are DIVERSE**in age, gender, nationality, familywe have been **certified in Diversity and as an ETHICAL company**more than 9 years in a row
- It doesn't matter if you are living your growth stage in life, **LEARNING**and TRAINING at all hours or if you need to consolidate yourself and appreciate FLEXIBILITY, **CONCILIATION**and tax and social BENEFITS to combine your personal and professional life. **What really matters is that you can feel that you are WHERE YOU SHOULD BE to get the future you want.**
- Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

**Job Description - Grade Specific**:
**What will you do in the project?**

We are looking **Service Desk Analyst - 24x7**

**To feel comfortable in the position, you need to be able to get along well with these knowledge and responsibilities**:
Implement access to IT solutions based on defined specifications. Integrate new requested IAM services.

Advanced knowledge of Linux/Windows, Control M, SQ,L Active Directory, Powershell, and Apache Directory
Incident resolution
ITIL, ServiceNow, KB writing
Autonomus + Rigorous
Global understanding of SI + IAM
- 24x7 rotating shifts: 7am-3pm, 3pm-11pm, and 11pm-7pm. During the training, office hours will be from 10am-6pm with a lunch break.
- No on-calls.
- Teleworking model with rotating shifts.
- Languages: English and Spanish