Global HR Technology Business Analyst

**We are Waiting for You**

Hi there

I am **Álvaro,**the recruiter for this position. Nice to meet you

First, a little bit about what I like the most about working at** Zurich Technology Delivery Center**: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at **Zurich**

First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

**Who Are We?**

Let me introduce us. You’re reading about **Zurich Insurance Group**, a global leader in insurance, but this role specifically pertains to our **Technology Delivery Center (TDC).** Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

**What Can You Expect?**

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked. [MT1] [MT2]

As an HR Technology Business Analyst your main responsibilities will involve:

- Work closely with HR and business stakeholders to understand their needs, define requirements, and translate them into functional specifications for SuccessFactors modules.
- Analyze existing HR processes, identify gaps, and recommend process improvements opportunities.
- Support delivery of SuccessFactors functionalities based on business requirements, ensuring data integrity, security, and compliance.
- Develop and execute test plans, perform system testing, and collaborate with stakeholders to ensure successful implementation and user acceptance.
- Support change initiatives related to HR technology deliverables, including communication and training.
- Collaborate with external vendors and consultants, ensuring timely delivery of projects, adherence to service level agreements, and effective issue resolution.
- Stay up-to-date on industry trends and best practices in HR technology, recommend enhancements and process improvements to optimize the HR technology landscape.
- Monitor resource consumption & SLAs and provide regular management reporting
- Support troubleshooting, analyzing, detecting, and correcting technical problems and data deficiencies.
- Support the central HR technology team in the successful delivery of HR projects and relevant HR cycle activities.

**What Makes You a great Fit?**

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. **We are waiting for you**
- Bachelor’s or master’s degree (preferred Business Management or Technology related)
- Several years of working experience in a multicultural, international environment.
- Profound SAP SuccessFactors expertise.
- Sound knowledge and understanding of technology operations services and processes
- Result
- and service-oriented, persistent, high intercultural awareness.
- Team player with open minded attitude and strong outcome orientation.
- Excellent written and oral communication skills in English (further languages are an asset).

**AndWhat Makes Us Special?**

As well as a **competitive salary**and a **yearly bonus**, we offer:

- To support your work-life balance, we have adopted a flexible working model.
- Option to work abroad up to 25 days yearly.
- Over 300 euros to set up your home office and additional monthly home office allowance.
- Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.
- Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.
- Life and accident insurance.
- Collective Life retirement Plan
- 2000 referral bonus if you bring other talented people like you to the company.
- Special banking and insurance conditions plus Exclusive Employees **discounts**:

- Functional diversity benefits
- Stock options and mortgage benefits.

**Where Are We Located?**

Barcelona, Poblenou.

Li-hybrid

**We Are Waiting for You.**

Can you see yourself in this role? Don’t wait any longer **Apply**by sending your** CV in English**.

If not, no worries We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We