Performance Manager and PMO Lead

At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments.

We find ourselves in an exciting phase of growth, expanding into new markets, and undergoing continuous development. We thrive on working with cutting-edge technologies, and our IT Team is on the lookout for a new team player to join us on this adventurous journey.

We are in search of a dynamic **Performance Management and PMO Lead** to drive performance excellence within our Technology Organization. This role is pivotal in setting performance targets, defining KPIs, measuring productivity, and identifying improvement actions to enhance the efficiency and effectiveness of our development teams. If you possess a blend of strategic thinking, analytical skills, and project management expertise, we invite you to join our innovative team.

**Job duties and responsibilities**:

- ** Performance Target Setting**: Lead the process of setting performance targets aligned with organizational goals and objectives. Collaborate with senior leadership and key stakeholders to establish clear and measurable performance expectations.
- **KPI Definition and Measurement**: Define KPIs for measuring productivity, performance, and quality across the Technology Organization. Develop and implement methodologies for collecting, analyzing, and reporting KPI data to track progress and identify areas for improvement.
- **Productivity Measurement**: Define productivity measurements for development teams, including metrics related to code quality, cycle time, and throughput. Implement tools and processes for monitoring team productivity and identifying bottlenecks or inefficiencies.
- **Continuous Improvement**: Identify improvement actions based on performance data and analysis. Collaborate with stakeholders to implement process improvements, technology enhancements, and skill development initiatives to drive continuous improvement.
- **Project Delivery KPIs**: Define project delivery KPIs to measure the performance of project teams and ensure timely and cost-effective delivery of projects. Develop dashboards and reports to monitor project performance against KPIs and facilitate decision-making.
- **PMO Establishment and Operation**: Establish and run a Project Management Office (PMO) to support the Technology Organization. Develop and implement PMO frameworks, processes, and tools to standardize project management practices and ensure alignment with organizational goals.
- **PMO Tool Implementation**:Identify and implement PMO tools to support project management activities across the Technology Organization. Ensure that PMO tools are effectively utilized and integrated with other technology systems to streamline project delivery processes.

**Experience and Qualifications**:

- ** Strategic Thinking**: Strong strategic planning skills, with the ability to align performance management initiatives with organizational objectives and priorities.
- **Analytical Skills**: Proficiency in data analysis and performance measurement, with the ability to interpret complex data sets and derive actionable insights.
- **Project Management Expertise**: Extensive experience in project management, with a track record of successful project delivery and performance improvement initiatives.
- **Change Management Abilities**: Demonstrated ability to drive change and implement process improvements in a complex organizational environment.
- **Leadership Skills**: Strong leadership and influencing skills, with the ability to motivate and inspire cross-functional teams to achieve performance targets.
- **Communication Skills**: Excellent communication and presentation skills, with the ability to effectively communicate performance goals, KPIs, and improvement strategies to stakeholders at all levels.
- **PMO Experience**: Previous experience in establishing and running a PMO, including the implementation of PMO frameworks, processes, and tools.
- **PMO Tool Proficiency**: Familiarity with PMO tools and software, such as project management software, portfolio management tools, and performance dashboards.

**What we can offer**:

- Competitive salary
- Opportunities to grow within a company in hypergrowth stage
- Additional days of holidays ✈
- Free language classes ‍
- Private health insurance covered by the company.
- At least one day of teleworking per week #LI-Hybrid
- Free catering in the office
- Possibility to increase your net salary through our flexible retribution partner
- Excellent work environment and good collaboration ✌️
- Free coffee/Tea and snacks from the company