Junior Customer Support Agent

hace 4 días

Barcelona, España Factorial A tiempo completo

**Hello**

At Factorial we're looking for a new **Junior C**ustomer Support Agent for the Italian Market** to help us boost the company to the next level.

**Ready to be part of the challenge?**

**The Role**

We are looking for a **Junior Customer Support Agent for the Italian Market **to join our **Customer Experience team**.

What will you be doing:

- **Solve complaints and queries via ticket/phone **within the expected time limits (SLA).
- Control and **follow up on any bugs** with the operations team and the client.

**Your Profile**
- Ambitious, self-motivated, energetic
- Committed, organized, proactive
- Flexible, fast learner, risk-taker
- Decisive, multi-task.
- **Native level of Italian**:

- Comunicative-fluent English
- Excellence in communicating and problem-solving
- **Previous experience** in** Customer Experience is a big plus**

**Perks of being part of our team**
- Save expenses with Cobee and get your salary in advance with Payflow
- Healthy life with a free physiotherapist in the office, Gympass ‍️ and Alan as private health insurance
- Language classes with Yolk Academy & Factorial Language exchange ‍
- Syra and Nora Real Food discounts
- Breakfast in the office, organic fruit and free caffeine and theine
- Flexible schedules, pet Friendly and no dress code

Is this you_?_**_ Come rock the world with us _**

**About Factorial HR**

**Factorial** is an **all-in-one HR Software** fast-growing startup founded in **2016**. Our mission is to help **SMEs automate HR workflows**, centralize people data and make better business decisions.

Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over **+700 people** in Barcelona, Brazil, Mexico, and EEUU offices.

**Do you want to know more about us?**

We've won awards and received outstanding **customer feedback** since day one. It has closed over **80M$ in funding with top international venture capital** firms (Tiger, CRV, Creandum, Point Nine Capital, and K Fund).

  • Customer Support Agent

    hace 3 días

    Barcelona, España Polylia Language Hub A tiempo completo

    Join to apply for the Customer Support Agent role at Polylia Language Hub .Work & Travel Opportunity in Greece – Customer Support Agent.Location: Greece (Athens or Work From Anywhere in Greece)Position: Customer Support AgentLanguage: SpanishWork Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours)Contract Type:...

  • Customer Support Agent

    hace 1 semana

    Barcelona, España Aspire A tiempo completo

    **Customer Support Agent - Hybrid - Barcelona** **We are hiring at Telematel for a Customer Support Agent to join our team!** An entry-level position within Telematel's Customer Care team is on offer, for a graduate with some experience in customer care, business support or business administration to join our team. You will act as a liaison between the...

  • Customer Support Agent

    hace 2 semanas

    Barcelona, Barcelona, España OneCasino A tiempo completo

    WHO WE ARE:OneCasino, part of the Glitnor Group, is an online casino established in Malta since 8 years and aiming to provide the best gaming experience. The team comprises experts in casino development and gamer satisfaction, ensuring top-notch quality in all aspects. OneCasino stands out by setting trends in the iGaming industry through exclusive games and...

  • Freelance Customer Support Agent for Korean Speakers

    hace 3 días

    Barcelona, España Velenosi & Meredith Consulting A tiempo completo

    Freelance Customer Support Agent for Korean Speakers Job Openings Freelance Customer Support Agent for Korean SpeakersAbout the job Freelance Customer Support Agent for Korean Speakers Freelance Email Customer Support for Korean SpeakersAre you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for...

  • Junior Customer Support Agent

    hace 6 días

    Barcelona, Barcelona, España Frekuent A tiempo completo

    Junior Customer Support Agent - Italian MarketQuiénes somosFrekuent es una startup en rápido crecimiento que está redefiniendo el mundo de los pagos, ayudando a las empresas a convertir a los compradores ocasionales en clientes para toda la vida a través de experiencias únicas y gratificantes. Creemos que la clave para aumentar las ventas es ofrecer...

  • Polish Customer Support Agent

    hace 2 días

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...

  • Swedish Customer Support Agent

    hace 5 días

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Swedish-speaking** **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...

  • Turkish Customer Support Agent

    hace 7 días

    Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a** Turkish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...

  • Freelance Customer Support Agent for Korean Speakers

    hace 3 días

    Barcelona, España Velenosi & Meredith Consulting A tiempo completo

    Freelance Customer Support Agent for Korean SpeakersAunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.Job Openings Freelance Customer Support Agent for Korean SpeakersAbout the job Freelance Customer Support Agent...

  • Danish Back Office Agent or Customer Support Agent

    hace 23 horas

    Barcelona, España Velenosi & Meredith Consulting A tiempo completo

    Danish Back Office Agent or Customer Support Agent - Relocation Abroad Job Openings Danish Back Office Agent or Customer Support Agent - Relocation Abroad About the job Danish Back Office Agent or Customer Support Agent - Relocation Abroad Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or...