German Speaking Customer Representative

hace 2 semanas


Casariche, España Webhelp A tiempo completo

We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world. **Responsibilities**: - Coordinate relationships between providers and customers during pre-sales and post-sales activities - Using different online platforms simultaneously - Coordination of external offices and their tasks - Finding an alternative last minute solutions - Satisfy client's requests, complaints **We offer**: - Full time position 39 hours/week - Schedule (rotative): Monday to Sunday 08:00 - 18:00 - Salary: 17.500 euros gross/year + up to 1.500 euros gross/year - Long-term contract - Ongoing training - Possibility to grow within the company **Requirements**: - German language as a native level speaker and fluent in English - Passion for travel - Willingness to learn and be part of a team - Open minded with "plan B" always ready - Ability to work under pressure - Willingness to satisfy client's needs - Structured and detail-oriented **SHARE** We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world. **Responsibilities**: - Coordinate relationships between providers and customers during pre-sales and post-sales activities - Using different online platforms simultaneously - Coordination of external offices and their tasks - Finding an alternative last minute solutions - Satisfy client's requests, complaints **We offer**: - Full time position 39 hours/week - Schedule (rotative): Monday to Sunday 08:00 - 18:00 - Salary: 17.500 euros gross/year + up to 1.500 euros gross/year - Long-term contract - Ongoing training - Possibility to grow within the company **Requirements**: - German language as a native level speaker and fluent in English - Passion for travel - Willingness to learn and be part of a team - Open minded with "plan B" always ready - Ability to work under pressure - Willingness to satisfy client's needs - Structured and detail-oriented Spain (es) German



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