Client Director

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

As experts in consumer-centric growth, our Out Of Home team and offers a unique opportunity to engage with our major Foodservice clients and lead a team of passionate foodies We believe that a 360° understanding of consumers within the out of home arena creates more actionable recommendations and impact for our clients. We unlock hard-to-reach insights, across the whole journey looking at shoppers and consumers to understand the where, what and why behind our out of home consumption.

We are looking for someone with a similar passion, who is excited about owning and developing a major food service client and portfolio of smaller accounts. You'll lead a small team, tasked with understanding our client’s priorities, delivering strategic insights and working to upsell solutions that help our clients achieve their growth ambitions.

Growing and supporting your team is an important part of the role, as is contributing to the development of the service and our client offer as a member of our leadership team, in which innovative and entrepreneurial thinking is crucial.

Key outcomes
- Challenge and Inspire Clients: Act as the senior contact on your accounts - setting an example to the team by contributing to client relationships, ensuring the highest level of client servicing and account planning to build senior networks across our client base.
- Unlock Commercial Growth: Accountable for the revenue targets across your clients. Find opportunities for commercial growth that deliver against our clients’ objectives.
- Elevate Insight: Produce and present high quality insight beyond just your client base. Deliver credible presentations to senior audiences using shopper and consumer data to land insights.
- Service Development & Innovation / Data quality: Contribute ideas to improve our service as part of the leadership team. Help identify gaps in our Expert Solutions offer and drive the creation of new products.
- Team: Manage a small team, supporting them and developing their analytical and client servicing skills, involving and engaging them with the wider team.
- New Business: Support our in house new business team to identify and capture prospects, generating engagement across the team and having an individual impact on the success of a hugely important part of our growth strategy

Capabilities and experience
- Able to build and maintain fantastic client relationships, inspiring trust and confidence.
- Commercially strong and able to spot sales opportunities and convert them.
- A proven track record of managing and motivating a successful team.
- Strong analytical skills with the ability to put together insightful and impactful presentations, and support others in doing so.
- Confident and experienced presenter who is able to present to large groups of people.
- Good attention to detail, strong organisation and time management skills.
- Willing to embrace, drive and suggest change.

Company Benefits
- 24 days holidays
- Option of flexible hybrid working
- Employee Assistance Programme
- Private Medical & Dental Insurance
- Eyecare Vouchers
- Life Assurance & Income Protection
- Cycle to Work Scheme

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market driven and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and wellbeing is taken into consideration. We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

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Country

Spain

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.