Property Manager Assistant

**Property Manager Assistant - Full-Time | Mijas, Malaga** Are you a proactive, detail-oriented professional with excellent communication skills in English and Spanish? Join Rincon, a fast-growing, tech-enabled vacation rental company in Mijas, Malaga. We’re looking for a **Property Manager Assistant** who takes ownership of daily challenges, solves property-related issues efficiently, and ensures smooth operations. If you're a hands-on Solution Finder who stays ahead of problems, we want to hear from you. **About Us** Rincon is a leader in the short-term rental industry, focused on service excellence, innovation, and building strong relationships with guests and homeowners. **Our Values**: - We care: we go above and beyond to make every stay feel like home. - Impress: we create experiences that guests remember and owners trust. - Innovate: we embrace change and the best solution wins. - Integrity: we’re real with each other—transparent, honest, and team-first oriented. - “We live our values every day, whether it's solving problems creatively or building trust with property owners"_ **The Role**You’ll manage property operations, resolve maintenance issues, and handle guest and owner communication—ensuring everything runs smoothly before, during, and after each stay. **Key Responsibilities** - Manage bookings, inquiries, and resolve issues across platforms - Proactively identify and resolve property-related problems - Oversee check-ins, check-outs, and daily operations - Conduct property inspections and follow up on maintenance - Coordinate with suppliers, housekeeping, and service teams - Onboard new properties and optimize listings - Prepare clear operational reports - Support front office and administrative tasks **What We’re Looking For** - A proactive, hands-on **Solution Finder**: - Strong organizational and multitasking skills - Experience in property or facility management - Excellent reporting and coordination abilities - Fluent in **English and Spanish**, spoken and written - Tech-savvy with PMS and task management tools - Valid EU driving license - Flexible and reliable, available for rotating shifts, weekends, holidays, night check-ins, and 24h emergency phone duty **Working Conditions - Please Read Carefully** This is not a standard office job. The role involves a rotating schedule covering weekdays, weekends, and national holidays, and requires full flexibility. - You will regularly be scheduled to work on weekends and public holidays - You must be available for occasional night arrivals and late check-ins - You will participate in a rotation for a 24-hour emergency phone, providing urgent support when needed - Flexibility, availability, and reliability are essential to succeed in this role **What We Offer** - Competitive salary (€21,000 - €25,000 gross/year) - Career growth in a dynamic, international team - Hands-on experience in the fast-growing short-term rental sector - Opportunity to make a real impact in daily operations **How to Apply** Send your CV and a brief cover letter explaining your experience and motivation. Tipo de puesto: Jornada completa Sueldo: 21.000,00€-25.000,00€ al año Horario: - Turno rotativo Preguntas para la solicitud: - Are you comfortable working afternoon/night shift or do you prefer working the day shift? - Where are you currently based? Is your location within commuting distance to our office in Mijas/Fuengirola, Málaga? - Do you speak any additional languages fluently beyond English and Spanish? - Are you comfortable with a rotating work schedule, including occasional afternoon or night shifts, weekends, and public holidays? - Do you have prior experience in customer service, front office, or property management within the holiday rental or hospitality industry? If yes, please describe your role and responsibilities. - Are you confident in creating professional reports and communicating with guests and homeowners about difficult issues in both Spanish and English? - Would you describe yourself as an excellent communicator in both English and Spanish, in terms of written and spoken communication? Experiência: - Customer Service: 4 años (Deseable) Idioma: - English (Obligatorio) - Spanish (Obligatorio) Licencia/Certificación: - Carnet de conducir B (Obligatorio) Ubicación del trabajo: Empleo presencial