Senior Digital Engagement Lead

**Our opportunity**

Are you ready to be at the forefront of digitalization in the insurance industry? Zurich Insurance is seeking a dynamic and innovative individual to join our team as Senior Digital Engagement Lead for Global Digital Platforms. In this pivotal role, you will collaborate closely with our Business Units and Group functions to drive agile transformation and propel our digitalization efforts forward.

At Zurich, we recognize the importance of digitalization in meeting the evolving needs of our customers and achieving business growth. As the Head of Transformation Delivery, you will play a key role in promoting and accelerating digitalization within our Business Units and Global Ventures. By enabling and unifying client-facing and agent-facing digital tools and services, you will help enhance the digital experience for our customers and intermediaries.

Your expertise will be instrumental in delivering solutions and advisory services to our Business Units and Ventures, enabling them to implement an interaction platform that drives growth. By providing them with the right tools and supporting a rapid transformation process, you will empower our teams to bring new products and services to market faster than ever before.

In addition, you will champion the cross-group reusability of digital assets, ensuring that our client and intermediary-facing tools are utilized to their fullest potential across Zurich. This emphasis on scalability will allow us to maximize the benefits of our digital assets and achieve the highest levels of efficiency and effectiveness.

If you are passionate about driving digital transformation, thrive in a collaborative environment, and want to make a significant impact in the insurance industry, then we want to hear from you. Join Zurich Insurance and be a part of our journey to revolutionize the way we serve our customers and intermediaries through digitalization.

**Your role**

**As a Senior Digital Engagement Lead your main responsibilities will involve**
- Develop and manage the product roadmap for one or several GDP solution (ideally digital payments), ensuring alignment with business goals and user needs.
- Work closely with cross-functional teams, including developers, designers, and stakeholders, to ensure that the product meets business objectives and user needs.
- Conduct market and competitive research to identify opportunities and gaps in the digital payment solutions market.
- Define and prioritize product features and requirements based on user feedback, market research, and business goals.
- Develop user stories, product backlogs, and acceptance criteria for development teams.
- Participate in agile ceremonies, including sprint planning, backlog refinement, and sprint reviews.
- Monitor and report on the product's performance, including user feedback, adoption rates, and revenue.
- Collaborate with marketing and sales teams to develop go-to-market strategies and support product launches.

**Your Skills and Experience**

**As a Senior Digital Engagement Lead your skills and qualifications will ideally include**:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in product management, preferably in digital payment solutions.
- Strong understanding of agile methodologies and product development lifecycles.
- Deep understanding of digital payment solutions, including payment gateways, mobile payments, and e-wallets.
- Strong analytical skills with the ability to gather and interpret data to drive product decisions.
- Excellent communication and collaboration skills with cross-functional teams.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Strong leadership skills with the ability to motivate and influence team members.
- Strong business acumen
- Excellent English skills

**What we offer?**

**As well as a competitive salary and a yearly bonus we offer**:

- Option to work remotely within Spain **even up to 100%** - you choose
- Flexible working hours, with option to **work abroad** up to **25 days yearly**:

- **300 euros gross** to set up your home office and additional monthly home office allowance
- Wide range of **internal and external trainings**, including free **English, German and Spanish classes** depending on the needs
- **Ticket restaurant **or flexibility to exchange it for other benefits
- Life, accident, and **Health Insurance**:

- **2000 referral bonus** if you bring other talented people like you
- Special banking and insurance conditions plus Exclusive Employees **discounts**:

- Functional diversity benefits
- **Events**: Summer and Christmas party, different activities like hiking, investment, beach volley club and many more
- No dress code, just be yourself

LI-Hybrid

**CV in English**.

Please note that the remote work option is available within Spain only.

**Who we are**

Looking for a challenging and inspiring work environment where y