Supervisor - Fashion Group - Eci Marbella
hace 2 semanas
**Position**:
As a Supervisor for our store in ECI Marbella, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
**Job responsibilities**:
**Brand Ambassador/Team Management**
- Excite and install passion and pride for the brand.
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
- Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
- Support and coach the Sales Ambassador.
**General Store VM/ Client Management**
- Reflect the visual merchandising guidelines promoting the brand image.
- Enhance customer service standards in store to ensure the best client journey.
**Sales/ Business Monitoring**
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
- Build and maintain a relationship with them.
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
- Process the sale in a confident and professional manner.
- Gather the client’s CRM details to enlarge your client book.
- Drive your product knowledge by keeping up to date with fashion trends.
- Update yourself on all product lines through research.
- Ensure all Company policies and procedures are attended.Support control and management of stock.**Profile**:
- Profile & Experience
- A minimum of 3 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW / LG
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage
**_Crafting Dreams Starts With Yours _***:
**At LVMH, people make the difference in the art of crafting dreams.**
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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