Pre Sales Engineer, Entry Level
hace 2 semanas
**About the role**:
The Pre Sales Engineer is:
- a digital commerce professional that supports the Account Executive during the sales cycle, mainly in regards to technical topics;
- responsible to support the senior leaders to identify the customers' technical requirements, and convert them into business needs to demonstrate VTEX features;
- responsible to orchestrate the internal processes after signing a contract by handing over the project to the CX team, and aligning new features with the Regional Product team;
- responsible for implementing new processes and ideas alongside the head of the Solution Engineering Team.
**About the team**:
The Pre Sales Engineer team is responsible for:
- engaging and convincing the company's tech team;
- introducing the best architecture to implement VTEX systems in a scalable way to help our customers overcome their digital strategy challenges;
- supporting the senior leaders to design, describe, and manage VTEX-based solutions to specific business problems - from the way the platform is implemented to the necessary third-party and new potential developments;
- supporting the senior leaders to describe the structure, features, and product behaviour;
- supporting the senior leaders to answer RFPs, RFIs, lead PoC implementation, security questionnaires and the creation of supporting documentations;
- coordinating the handover process with the CX team;
- coordinating customisations with the Regional Product Team that will enable our customers to reach their goals.
**Who you are**:
You have:
- Experience in PreSales/Solution Engineering role - at least 1 year;
- Experience in e-commerce for at least 1 years;
- Experience in the e-commerce platform landscape for at least 1 years;
- Knowledgeable in how to use postman to demo rest APIs (get, post, put, etc);
- Familiar with front-end technologies such as HTML, XML, JavaScript, CSS, React, Next.Js, Gatsby, GraphQL etc although you are not a developer.
**Skills**:
- Tech & math mindset and ability to analyse the customer's scenarios before proposing any solution;
- Great communicator across all levels of management: C-level, director, managers and developers;
- A technically-minded person that is able to translate technical requirement into solutions that bring value to our customers;
- Fluent in English.
**About VTEX**:
VTEX (NYSE: VTEX), the enterprise digital commerce platform for premier brands and retailers, is the leader in accelerating commerce transformation in Latin America and now expanding globally.
Our platform enables our customers to execute their commerce strategy, including building online stores, integrating and managing orders across channels, and creating marketplaces to sell products from third-party vendors. VTEX platform is engineered to enterprise-level standards and features. We are trusted by more than 2,000 customers with over 2,500 active online stores across 32 countries, who rely on VTEX to connect with their consumers in a meaningful way*. We have been the vendor of choice for numerous Fortune 500 companies in Latin America and are now becoming the global digital commerce vendor for enterprise brands, including Whirlpool, AB InBev, and Motorola.
**Benefits**:
- Competitive salary and annual bonus
- Reimbursement of up to 65% for foreign language classes (English, Spanish, Portuguese or Italian)
- Permanent job contract
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