Cro Office Research Analyst

**About Futureforce University Recruiting**

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

**Job Category**

Operations

**Job Details**

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**START DATE**:June 1st

**LOCATIONS WE HIRE FOR**:Madrid, Spain

**ROLE OVERVIEW**:
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world. As part of a high-performance, fast-paced, and collaborative team, your role will involve research to build a comprehensive CRO POV on industry trends and AI more generally related to Salesforce and adjacent spaces - including data evaluation and analysis.

Sample projects and results range from developing a point of view (POV) on various AI and emerging technologies and tailoring them to resonate with various audiences, distilling enterprise sales best practices with Salesforce into sales excellence POVs, reframing existing thought leadership to support CRO objectives and align with messaging, and more.

This role will also include various special projects to support CRO Office strategy and priorities.

**RESPONSIBILITIES**:

- Research latest industry trends that impact Salesforce from a broad perspective - CRM, Data Cloud, Digital Labor, and AI more generally to develop a research base that can be leveraged for a variety of purposes
- Develop POVs, presentations, and longer form written pieces that can be published in collaboration with other teams to demonstrate thought leadership from Salesforce from the CRO perspective
- Propose research, articles, etc. written by others to share on social media and other forums to demonstrate thought leadership in the AI space
- Develop talk tracks for first and third party events to demonstrate thought leadership in this space for the CRO - including CEO dinners, speaking engagements and keynotes, customer meetings, etc.
- Develop always-on CRO POV on AI-related topics (e.g., LLM trends, robotics, agents and digital labor, competitive trends, etc.)
- Liaise with Salesforce Futures team and Chief Scientist team to develop a CRO-relevant perspective on these topics to be shared externally
- Special projects and operational support, time permitting

**REQUIRED QUALIFICATIONS**:

- Must be within 1-year of completing a Bachelor’s Degree or Advanced Degree from the start date of this role
- A minimum of a Bachelors Degree or equivalent relevant experience required
- Passion around AI topics and deep knowledge from extensive research
- Strong organizational abilities
- Strong written and verbal communication skills
- Passion around qualitative and quantitative research & analysis, Excel, and reasoning
- Self-starter demeanor with a high degree of motivation to go above and beyond the task at hand
- Strong presentation skills and executive presence, especially related to building compelling PowerPoint/Google Slides presentations

**PREFERRED QUALIFICATIONS**:

- Outstanding problem solving skills: consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
- Analyst: 1+ years of analytical experience, ideally in Consulting, Sales Operations, Business Operations, Equity Research, etc.
- Work experience in consulting, finance, or product management is a plus

This position is ineligible for visa sponsorship.

Accommodations

**Posting Statement**

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by cr