Solutions Architect
hace 3 días
**About the Role**
The Uber Eats team is looking for sharp, highly motivated individuals to build the Solutions Architect function. As a Solutions Architect, you will guide our partners and their developers on technical solutions and approaches needed to integrate with the Uber Eats platform.
The Solutions Architect will work closely with our external partners as well as internal stakeholders including engineering, product, product ops, account management, support, sales and operations to manage and implement integration solutions and provide maximum value for both Uber and its partners.
**What you'll do.**
- Guide partners and their developers on technical solutions and approaches needed to integrate with the Uber Delivery platform
- Act as primary technical point of contact for the partner for all implementation-related activities throughout the integration lifecycle
- Work with deal makers and various teams such as product, engineering, marketing, operations, legal, etc. to manage key technical relationships with client tech teams and derive maximum value for our partnerships
- Partner with sales and account management teams to onboard partners to new Uber Eats products and solutions. Accurately communicate all technical specifications, product/project prerequisites, and integration requirements
- Own the plan and delivery of technical integration engagements with Eats partners by project managing resourcing, timelines, and dependencies with key stakeholders' input. Collaborate with Eats partners to successfully launch new tech integrations
- Be the technical point-of-contact for a group of Uber Eats customers mapping up to the CIO level and navigate internal processes to provide the best outcome for clients and our markets. Own the partner onboarding, technical deployment, and support strategy for both 1:1 and 1:Many partner engagements
- Lead relationship management with prioritized ecosystem partners and vendors such as service providers, system integrators, technical consulting partners, and other 3rd-parties
- Manage the rollout of new Eats API products and features
- Collect & aggregate product feedback from partners and collaborate with Product and Engineer teams to prioritise customer requests
**Basic Qualifications**
- Strong understanding of technical concepts and solutions such as API's, middleware, SDK's.
- Demonstrated project and program management skills - Able to manage multiple complex engagements simultaneously and move them forward according to project timelines.
- Motivated by the mission of Uber Eats. Willingness to hustle, roll up sleeves and get in the weeds with our highest value partners
- Be able to flex between getting very deep into the details - no task is too small for you - to presenting and communicate the solutions to partner C-suite
- Communication and demonstration skills; experience and confidence providing information and illustrating clear value propositions to highly skilled audiences ranging from on the ground individual contributors up to C-level executives
- Outstanding collaborator with proven ability to lead through influence. You prioritize progress over staying in your lane.
- Entrepreneurial thinking and the ability to act effectively with only high-level direction is also essential.
- 3+ years experience leading and implementing technology integrations.
**Preferred skills**:
- Coding skills (python, go) with software engineering background or through self-learning.
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